Holiday Inn Express Williamsburg North

Very poor

Liked: Staff tried their best
Disliked: No hot water. No alternative room. No call back from manager after we left one day early.

Superb

Liked: Staff was great
Disliked: Parking

Exceptional

Great for a quick visit.

Liked: Room had a lose carpet section. Could have been dangerousl

Very helpful front desk staff....

Liked: Helpful and friendly staff. Safe location. Good value.

Great hotel experience! Makes Holiday...

Liked: I traveled solo. The property was in a safe location. The outside of the building and parking lot was very well lite during the evening hours. I felt safe at all times. There is a no noise after 10 p.m. posted in the hallway. So I slept like a baby. Bed and bedding were clean and felt awesome. The entire experience was wonderful. Staff was very professional and polite/friendly. I’ll be back!!
Disliked: N/A

Outstanding customer service and excellent...

Liked: The hotel and room was extremely clean. The room smelled great. The carpet was exceptionally clean. Excellent room. The breakfast was great, too. The staff are friendly and very helpful. My husband got sick before our second night and they were so kind. They helped us with cancelling the second night. Their customer service was wonderful.

Very good

Good