Holiday Inn Express Wilkes-Barre East Guest Reviews
Write a review
2.9 miles from Wilkes Barre centre |
Write a review
Vanhorn Mon, 15 April 2024
Very good
Liked: The beds were comfortable and staff was extremely friendly and helpful.
Disliked: There wasn't a place to hang a hand towel in the bathroom.
Anne Fri, 12 April 2024
Booking.com should have been aware...
Liked: The front desk staff were friendly and helpful.
Disliked: The hotel was undergoing a major renovation so it had limited parking, construction noise and dirt everywhere inside and out. Other guests were noisy after midnight as well. It reall needed to be renovated but staying open and continuing to use the worn out rooms till they are renovated is not customer focused and definitely not worth 173.00 CDN a night
Cragle Mon, 8 April 2024
I would stay again.
Liked: Breakfast was okay. The room was comfortable.
Disliked: Our room was open when we came back. The pancake maker was almost out of mix by our second day. The pool was a bit green and the hot tub was out of commission.
Justin Sat, 6 April 2024
Pleasant
Liked: The staff was friendly
Disliked: They have a hold on my card still a week later
Thomas Thu, 4 April 2024
Very poor
Mckenzie Mon, 18 March 2024
Exceptional
Liked: I liked how beautiful it was there was a great views. There was a wonderful breakfast. A very supporting staff
Disliked: I didn't like that the spa was a lot colder than the pool itself. I didn't like how small the rooms were I thought they were going to be bigger but we managed
Verified Hotel Guest Fri, 15 March 2024
This guest did not leave comments about this hotel.
Lucia Sun, 25 February 2024
Passable
Liked: Under renovation… carpets dirty… rooms old, cheap, bedding was clean though. Staff and lobby appearance was nice.May be nice once overhauled
Sherri Sun, 11 February 2024
Exceptional
Liked: Great stopover on our road trip.
Disliked: The road up to hotel needs repairs.
Suzanne Tue, 6 February 2024
Although under renovation, this room...
Liked: Staff was nice and breakfast was good. We were given another room when requested.
Disliked: We we’re crammed in a room with too many chairs which were badly stained. The mat in the bathtub was brown and coming apart. The shower nozzle wasn’t working. We only had two sets of towels instead of three.