1 night stay visiting family...

Liked: breakfast was goodstaff were helpful and politelocation met our requirements
Disliked: paying for parkingCarpet in our room in very poor condition with many large stains

There were some elements which...

Liked: The wifi was much better than the wifi at Premier Inns. There was a fridge in the room, which you don't get in Premier Inns, and was very useful. Plus there were tissues in the bathroom and nice toiletries, again unlike Premier Inns.
Disliked: There was no duvet on the bed, only a very thin blanket, which I had to fold in half to make myself warm enough. The bathroom floor had a lot of grout missing from the tiles, which looked very bad. There was loud music playing somewhere outside the window until past 1.30pm. The cooked breakfast was very limited- I'm a vegan, so all I could eat were 2 veggie sausages (I don't know if they were actually vegan) with some beans. There were no mushrooms or tomatoes or anything to go with it apart from meat and egg.

the hotel suited our needs...

Liked: The staff were excellent and very helpful. slight issue with heating system in room, apparently it had just been upgraded and the staff were still getting used to it. Issues resolved promptly and we were toasty. Good size room and very close to the town centre.
Disliked: The mattress was showing signs of wear and tear. Probably due an upgrade in the near future. The building is showing signs of guest abuse.

Exceptional

Exceptional

Good value, central hotel.

Liked: Large modern room, decent breakfast.

Very good

Superb

Bad

Disliked: Charge for parking, dirty shower,