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Holiday Inn Express - Times Square eee
Holiday Inn Express - Times Square, 343 West 39th Street, New York City, NY | Area: Madison Square Garden - Convention Area
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (765 Ratings)
1.5 miles from New York City centre
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Hotel Description
Free hot breakfast with cinnamon rolls complimentary Wi-Fi and Times Square's bright lights five blocks away all kick up the value for Our guests at the non-smoking Holiday Inn Express New York City Times Square. The 36-floor hotel allows views of the Empire State Building Chrysler Building or Times Square from some of its 210 guestrooms. Rooms also have free Wi-Fi flat-screen HDTVs desks and easy chairs. Good night sleep tight on the crisp white beds with Simmons pillowtop mattress and 200-thread-count sheets. A good reason to get up: the free hot breakfast bar with eggs turkey sausage pancakes the trusty signature cinnamon rolls coffee tea juice and more. The hotel also has a business center. Valet parking is available for a fee. The hotel is 39th Street at 9th Avenue five blocks west of glittering Times Square. LaGuardia Airport is 10 miles away Newark Liberty International Airport is 15 miles and JFK Airport is 17 miles away. The hotel just blocks from 16 different subway lines.

Check-in time: 16:00   Check-out time: 11:00
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Newspapers
` Parking
` Valet Parking
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Dry cleaning
` Internet services
` Soundproof rooms
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shared lounge/TV area
` Private parking
` WiFi everywhere
` WiFi available in all areas
` Children television networks
` Parking garage
` Bottle of water
` Breakfast options

Holiday Inn Express - Times Square Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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4.5

Wonderful - 4.5 out of 5

Alfredo Mon, 27 April 2020

Superb

4

Very Good - 4 out of 5

Akhere Sun, 22 March 2020

Very good

Liked: Nice, central enough location. Comfortable rooms.
Disliked: The elevator seemed to have frequent issues. Not very modern finishes and not exactly on Time's Square.

4

Very Good - 4 out of 5

Odi Sun, 22 March 2020

Very good

2.9

Okay - 2.9 out of 5

Marisa Sat, 14 March 2020

Egh... not a fan

Liked: The location worked well.
Disliked: When I arrived at the hotel there was a wheel to win perks for IHG members. I told the gentleman at the front desk that I had IHG and asked if I could spin the wheel, but had to look for my membership number. I announced I?d found it, but instead of letting me participate as he said, he assisted other folks who were already staying there. I waited 10 minutes while he began to help another group so I left and went to my room. Upon checkout, we waited over 15 minutes for the elevator to come to the 26th floor even though I?d called the front desk to say something was wrong with it. The desk clerk said he?d ?send someone up?, but that never happened. We ended up having to take the stairs all the way down to the lobby. Once I got there, the desk clerk seemed overwhelmed and didn?t even offer an apology for the inconvenience. Due to these reasons, I won?t be staying here again.

3.5

Good - 3.5 out of 5

Richard Fri, 13 March 2020

Good

Liked: Liked the food at breakfast, the staff were very helpful and the view was amazing. The rooms were very clean. The location was excellent.
Disliked: There were only 2 lifts in the building. One became unserviceable. Very bad.

3.6

Good - 3.5 out of 5

Christie Wed, 11 March 2020

A bit of a shady...

Liked: The staff was very friendly! Conveniently located near Times Square. A short walk to just about anywhere!
Disliked: Our room had a huge red stain in the carpet. Ewe. One of only 2 elevators in the hotel was broken our entire stay. They operated it manually which helped but still a nuisance. People on crack at night around the corner....a bit unsafe.

3.5

Good - 3.5 out of 5

Ross Wed, 11 March 2020

Great staff, facilities (lifts!!) need...

Liked: Staff were fantastic, so helpful & obliging. Rooms were very clean although since we had 3 different ones we noticed the aircon was very noisy in one of them in particular. Breakfast was great also.
Disliked: Only 2 lifts for the building (36 floors) & one was broken down for 3 days. We had to walk 36 floors twice. Got moved rooms to a lower floor but noise was so bad from next door room (in another hotel) we got moved again. The only positive in this debacle was the fantastic staff that were so obliging.

3.5

Good - 3.5 out of 5

Tanya Tue, 10 March 2020

Good

0.5

Poor - 0.5 out of 5

Diamond Tue, 10 March 2020

Horrible

Liked: I had to walk down 20 flights of stairs because the elevators didn?t work with a baby it was the worst experience I ever had breakfast was nasty
Disliked: Everything

4.5

Wonderful - 4.5 out of 5

Willistam Tue, 10 March 2020

Great stay would stay there...

Liked: Room was nice , Clean and cozy and warm comfortable. Great location.
Disliked: Only complaint was one of the elevators stopped working but breakfast was extended and was not harrassed for late check-out so they made up for the inconveniences.

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Holiday Inn Express - Times Square 343 West 39th Street, New York City, NY