Name: Holiday Inn Express and Suites Tonawanda Buffalo Area
Address: 2400 Niagara Falls Boulevard, Buffalo, NY
Telephone: (888) 420-1676
Rating: 4.25

Comfortable, Convenient & Concert-Ready in Tonawanda

Holiday Inn Express and Suites Tonawanda Buffalo Area

indoor pool

free Wi-Fi

Why Concert-goers love it

24-hour front desk service

Who this Hotel is great for

Groups of friends looking for a reliable base near concert venues

Solo travelers checking off a bucket-list show

Couples making a weekend out of their gig experience

Fans who want a quiet place to unwind after the encore

Budget-conscious music lovers who don’t want to compromise on comfort

Food and Drink Options

Complimentary breakfast served daily—great for sleeping in after a late night

Nearby casual dining options along Niagara Falls Boulevard

Vending machines available onsite for quick snacks

Nightlife Options

Just a short drive to downtown Buffalo’s vibrant bar and club scene

Nearby pubs and lounges in Tonawanda for a more laid-back vibe

No on-site bar, but plenty of drink options close by

What People Say

Clean, modern rooms that feel fresh and updated

Guests love the friendly, helpful staff and smooth check-in

The indoor pool is a hit for relaxing after a long day (or night)

Highly rated for its quiet location and ample free parking

Areas for Improvement

No on-site restaurant for late-night bites—though nearby spots help fill the gap

Some guests mention limited soundproofing between rooms—pack earbuds just in case

The Bottom Line

Holiday Inn Express and Suites Tonawanda Buffalo Area Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

Write a review

Exceptional

Liked: Service is always great

We had a wonderful stay...

Liked: The staff was very helpful , pleasant and respectful. The breakfast was very good we loved the pancake machine and the servers at breakfast were always smiling and greeted us daily they really made our day
Disliked: We had a problem with Booking.com they did not address my request after multiple time calling Booking.com the staff at Holiday Inn Express Tonawanda solved my problem very quickly

Probably stay again

Liked: Was a pretty place, staff were nice. Building next door pretty unsightly. Pool didn't feel heated at all, we were quite cold in it and only stayed in about 15 minutes. Barely any chairs to sit and watch kids at pool and no noise dampening in pool so another families kids screams were deafening!! Unfortunately the heat in our room wasn't working, staff took money off final bill. Plus elevator room was so close to our room we heard the motor constantly which was bothersome. Again staff was nice and breakfast there was great and not lacking!!

Exceeded my Expectations!!

Liked: Room was GREAT..Manager and staff were very helpful and friendly!
Disliked: Was very disappointed that I was unable to utilize the pool...My key card another guests card nor front desk staff's card would work to allow access and maintenance never arrived

Amazing

Liked: Everything was wonderful. The location was great, clean, comfy, pool was nice and warm and clean, breakfast was amazing, staff was very nice and welcoming

Exceptional

Liked: Clean

Absolutely amazing

Liked: The staff were amazing.Answered all our questions and were very pleasant
Disliked: Honestly ,there was nothing I didn’t like

Overall it was a good...

Liked: Frint desk people were very friendly. The 1 lady greeted us as soon as we walked in to get breakfast. She was super nice.
Disliked: Being winter with quite alit of snow. We parked in handicap with out proper tag. We had to walk in the parking lot to get to the front door. The sidewalk was clear but there was no shoveled path to get to the sidewalk. I would have had to step over a large pile of snow.

Pleasant

Disliked: Hot water is not hot enough

Disappointing

Liked: Location was nice, breakfast was decent. Pool area not well taken care of.
Disliked: Pool area was a mess, no towels and candy wrappers/ used Band-Aids everywhere. They were there in the evening and still there in the AM.