Holiday Inn Express & Suites - Saugerties - Hudson Valley

Pretty fabulous

Liked: Diane was amazing!! I watched her handle a difficult guest with grace and professionalism!!
Disliked: The pool was not heated, the cover smelled a bit like mildew

Clean hotel with friendly staff

Liked: It was very clean, the staff were friendly as well.
Disliked: The pool could have been warmer and we had to ask the staff to open it up for us.

Exceptional

Liked: The breakfast selections were very good. There were several tables in the breakfast area. The room was excellent!

Most enjoyable stay even if...

Liked: We enjoyed the pool and gym. We utilized your lobby to play cards with the kids. There was 6 of us in total. I enjoyed the breakfast while the rest of the family was able to sleep in.
Disliked: I would have liked the Market to stay open a little later as the kids were looking for snacks and drinks while playing cards.

Superb

Very good

The Hotel was surprisingly comfortable...

Liked: The Mattress was very comfortable, the room was a good size and the Pillows had covers that were marked firm or soft. It was a comfortable stay.

Passable

Exceptional

Liked: Everything was awesome except poor breakfast