Holiday Inn Express & Suites Santa Clara - Silicon Valley By IHG Guest Reviews
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Write a review
Anonymous Tue, 1 July 2025
Very good
Judy Mon, 30 June 2025
Thanks for a great weekend....
Liked: Convenience. Close to venue. Clean, very nice staff.
Disliked: I’m 83 years old and have a bad back. Those doors to the rooms were the heaviest doors of any hotel I’ve ever stayed at. And a night light in the rooms would be good for safety. Otherwise, very pleased with stay.
Raymond Mon, 30 June 2025
Great would consider staying there...
Liked: Breakfast was good. Location was OK. Near where we planned on going.
Disliked: Can't think or anything. We were satisfied with our stay.
Karla Wed, 25 June 2025
Great Hotel, poor accommodations, staff...
Liked: Nice room, very comfortable bed and pillows, clean, good toiletries. Very nice Hotel.
Disliked: Receptionist wasn’t really helpful, I asked her if possible to accommodate my check in time but wouldn’t care to even try, said they have strict check in policy at 3pm, I arrived at the hotel at 1pm, probably enough time to have a room available but said the room was not ready without even checking out, she seemed very strict. She only allowed me to leave my 2 pieces of luggage but when I asked her if it was possible to get something from it she seemed annoyed that she had to go back and get it. She needs to work on customer service. There was a guy who helped check out, he was nice and attentive though.Also didn’t like the fact that 9:30 am and the breakfast room was out of certain items.Probably the most disappointing was the schedule of the pool, 10am-10pm, I wasn’t able to get in the pool since check out was 11am, that doesn’t make any sense.
Anonymous Tue, 24 June 2025
Coffee was good
Liked: The breakfast was ok
Disliked: Around 2 hours after eating breakfast myself and family were getting sick
Lleana Tue, 24 June 2025
Amazing
Liked: It was clean, safe and staff dry friendly
Disliked: Nothing. Had a great stay
Anonymous Sat, 7 June 2025
Great if first day they...
Liked: Great location close to Santa Clara High fir granddaughters grad Clean nice staff.
Disliked: Road constrain middle of night No food the first day. Ran out of coffee also first day. Had to leave and have breakfast else where
Omniah Wed, 28 May 2025
Exceptional
Roman Mon, 26 May 2025
Superb
Muhammad Mon, 26 May 2025
Good
Disliked: need to make bedding comfortable