Holiday Inn Express & Suites Racine Guest Reviews
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3.3 miles from Sturtevant centre |
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Angel, Belgium, visiting Route 20 Sturtevant Mon, 3 January 2022
The front desk lady was very friendly and accommodating but after having to change rooms due to a broken bed, table and lights not working and food left in fridge, we were told our room rates would be less. One room was charged correctly but we were charged for two rooms when another family already paid for one of our reservations. So really my group was charged for 3 rooms on a 2 room reservation! Rooms were clean and beds were great! Just definitely needs some maintenance in areas. And for front desk to pay attention to how they charge. Will be calling today to get this mess figured out!
Liked: Comfy beds.
Disliked: Overcharged; had to change rooms due to broken bed, table and lights not working.
Ruth Mon, 4 March 2024
Exceptional
Regina Sun, 25 February 2024
Exceptional
Jones Sat, 10 February 2024
Exceptional
Pam Sun, 7 January 2024
Morning staff was sweet. Flexibility...
Liked: Location was fine. Room was clean and nice.
Disliked: I had called several days prior to ask if were possible to cancel one of the 2 rooms reserved due to a serious sickness. Lady was nice and said yes. Lady at desk upon arrival was crabby and didn’t care about situation or my confirmation number. No voucher, no anything. There were rooms available so I said fine - we will take two rooms then because we paid for two. Nope! So paid double for one room. Left a bad taste in my mouth for Booking.bom and Holiday inn.
Tarina Tue, 28 November 2023
I enjoyed my stay at Holiday Inn and would stay again.
Liked: Breakfast was very good
Disliked: I didn't like that there wasn't multiple cereal options for kids. But it was good.
Tarina Tue, 28 November 2023
I enjoyed my stay at...
Liked: Breakfast was very good
Disliked: I didn't like that there wasn't multiple cereal options for kids. But it was good.
James Tue, 14 November 2023
Good value at a newer property
Liked: Newer building with great lighting in the room, excellent window coverings over a large window, quiet. Very good breakfast in a clean and sanitized area.
James Tue, 14 November 2023
Good value at a newer...
Liked: Newer building with great lighting in the room, excellent window coverings over a large window, quiet. Very good breakfast in a clean and sanitized area.
Angel Mon, 6 November 2023
Perfect
Angel Mon, 6 November 2023
Exceptional