Holiday Inn Express & Suites Phoenix West - Buckeye Guest Reviews
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6.6 miles from Buckeye centre |
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James Fri, 19 April 2024
Very good stay.
Liked: Staff, room it self and parking. Your staff were all very good, but Brianna (Bree) and Jose were exceptional. I don't know what your Mission statement is, but I would suggest you use Brianna as your spokes person. She was very attentive and even brought us Kleenex to our room even though she was working the front desk. She looked up things for us and was always attentive.
Disliked: Well, I love dogs, but I was somewhat upset that there were people with dogs and they made noise at times during the night. I also feel that with the possibility of getting fleas in our room, I'm not real happy with that. I know you probably don't fumigate after their stays. I think there should be a different building or at least a floor for people with pets. I know you provide ear plugs, but I don't think people should have to wear them due to peoples pets, plus it's hard to hear the alarm with ear plugs in.
Jennifer Thu, 11 April 2024
Passable
Liked: Large room
Disliked: They changed room to one bed and we needed two beds. Front desk staff didn’t know how to adjust reservation to original booking or offer any discount for change. Breakfast had run out of various supplies and items.
Joseph Sat, 23 March 2024
Superb
Celeste Sat, 23 March 2024
Passable
Disliked: Take better care when you are near a major freeway to make sure you have better sound barrier services sound black out curtains or anything I barely slept . Plus your ac unit is loud too . I hope I can get some kind of discount for a next stay or the problems get solved .
James Sat, 9 March 2024
Exceptional
Beverly Thu, 7 March 2024
Exceptional
Pauline Sun, 11 February 2024
Convenient and clean
Liked: Clean
Brenda Sun, 4 February 2024
Superb
Hill Sun, 21 January 2024
Exceptional
Liked: Very clean and friendly staff.
Disliked: Nothing i
Amy Sat, 20 January 2024
Decent place to stay, good...
Liked: Location was great, staff was friendly, breakfast was good.
Disliked: Beds were very scritchy, so were the towels, and the tp.