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Holiday Inn Express & Suites OTTAWA WEST - NEPEAN eef
Holiday Inn Express & Suites OTTAWA WEST - NEPEAN, 2055 Robertson Rd, Nepean, ON
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HOTEL RATING: 
VERY GOOD
4 out of 5 (203 Ratings)
4.8 miles from Nepean centre
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Hotel Description
Rooms with flat-panel TVs and free Wi-Fi plus a complimentary breakfast buffet give our guests their money's worth at the Holiday Inn Express Hotel & Suites Ottawa West - Nepean. The six-story non-smoking hotel has 115 rooms that feature 37-inch flat-panel TVs with premium cable as well as free Wi-Fi. If you're traveling without a laptop use the computer in the business center. Rooms are also outfitted with triple-sheeted beds and when it's time to get going coffeemakers and hairdryers speed things along. Pack gear for the exercise room hot tub and heated indoor pool. The hotel has a coin laundry. Mornings begin with a complimentary hot breakfast buffet that includes eggs bacon and waffles. Additional amenities include a car rental desk and outdoor barbeque grills. Parking is complimentary. The hotel is located about 16 miles from Ottawa International Airport. It's 11 miles from the Canadian War Museum and nearly four miles from Britannia Beach a relaxing spot to swim and picnic along the banks of the Ottawa River. Bayshore Shopping Centre is just about two miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet In Public Areas
` Free Parking
` Pets Allowed
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Air Conditioning
` Hair dryer
` Dry cleaning
` ATM/cash machine on site
` Free Internet In Room
` fitness center
` interconnecting room(s) available
` Accessible facilities
` Baggage Storage
` Cable/Satellite TV
` Complimentary breakfast
` Complimentary continental breakfast
` Direct dial telephone
` Ice machine
` Indoor pool
` Interior corridors
` Late check-out available
` Non-smoking Rooms
` Safe
` TV
` Voice mail
` Iron Board
` Free Internet

Holiday Inn Express & Suites OTTAWA WEST - NEPEAN Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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4.2

Very Good - 4.2 out of 5

Ianc1990 Tue, 25 June 2019

Great, comfortable, clean.

Liked: Excellent, helpful staff. Location was good (make sure you have a car). Very clean (although rooms are only serviced once per week).
Disliked: Rooms need better light/light controls. No bar/facilities in common areas

3.4

Pleasant - 3.4 out of 5

Hany Mon, 24 June 2019

I will not come again

Liked: Bed
Disliked: The room is noisy from people living in next room The air conditioning is noisy No shower gel When I asked for more shampoo they said to me you have enough in your room

3.8

Good - 3.8 out of 5

Wai Sun, 23 June 2019

Good

4.6

Wonderful - 4.6 out of 5

Robert Thu, 20 June 2019

Superb

5

Exceptional - 5 out of 5

Ghislain Sun, 9 June 2019

Happy

Liked: Location and cleanliness
Disliked: Nothing to dislike

3.2

Pleasant - 3.1 out of 5

Roselle Thu, 6 June 2019

Pleasant

Liked: The breakfast is good! Except lacking proactivity as lots of people were waiting on stuff like coffee, milk, yogurt, pancake maker is broken. I found myself asking the staff to put out more food and coffee but I was told that the food were still cooking. Front staff are nice! They?re very accommodating!
Disliked: The cleaners are not very good at cleaning! Why because when we came back after a day out, our bathroom floor aren?t vacuumed bec bunch of hairs are still present. Room very dusty! I actually had to dust our room myself bec the dust was just too much and you can actually write ur name! And I don?t think they vacuum the floor at all bec the crumbs on the floor my kids left were still there when we came back from our day out! They need to be doing more thorough of a good job cleaning! Holiday Inn is NOT cheap! During check out time, I had to wait 8mins to finally get someone at the front desk! Bec I had to literally find someone. And found front person talking to another staff in the kitchen so I knocked on the door and asked them we need to check out! And it was supposed to be an expressed check out! Not really!

3.8

Good - 3.8 out of 5

Jenny Tue, 4 June 2019

Had a great time, no...

Liked: Good Selection
Disliked: crowded but I expected that based on time we went.

1.9

Poor - 1.9 out of 5

Houssam Sun, 26 May 2019

Bad experience

Liked: Nothing
Disliked: The staff of reception very rudeRoom not cleanBreakfast no variety

2.7

Fair - 2.7 out of 5

Derrick Wed, 22 May 2019

Passable

4.2

Very Good - 4.2 out of 5

Isaiah Mon, 20 May 2019

Overall I highly recommend this...

Liked: Room was a comfortable size. The staff was friendly. Clean facilities absolutely. Free parking is always a plus. Overall it was a pleasant stay.
Disliked: The wi-fi worked but it would sometimes move slow and disconnect on its own now and again.

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Holiday Inn Express & Suites OTTAWA WEST - NEPEAN 2055 Robertson Rd, Nepean, ON