Holiday Inn Express Hotel & Suites Ottawa West-Nepean Guest Reviews
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|4.8 miles from Nepean centre|
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Lina Sat, 17 March 2018
Disliked: Did not use breakfast
Anonymous Sat, 17 March 2018
Wendy Fri, 16 March 2018
Liked: We had a great room for 3 nights - really comfy bed - great pillows and loved the separate sitting room with the extra tv. Fridge, microwave, certainly a bonus. Thank you Holiday Inn -- can't wait till the next time. Decor really up to date.
Carol Fri, 16 March 2018
Liked: Breakfast was included
Disliked: This hotel was booked for location and pool. We were not informed the pool was closed for repairs ??????
Natasha Fri, 16 March 2018
Liked: It was clean, great location, good breakfast.
Disliked: Some extra blankets would have been great, and the cholorine in the pool seemed very high. So high i couldn't stay in and sit by the pool.
Christine Fri, 16 March 2018
Liked: Pool room had no towels bathroom in pool area had fecis on toilet told costodian he never came back to clean it my daughters room smelt like urian and the site we booked on charged us USFunds . Never use again
Patricia Fri, 16 March 2018
Liked: Lovely hotel
Kamran Tue, 13 March 2018
Disliked: Pool water was dirty.
Salam Tue, 13 March 2018
Overall good except the pool
Liked: We loved the coffee machine in the room. Great breakfast.
Disliked: Pool and hot tub. We have NEVER seen a pool or a hot tub that dirty and gross
Colleen Mon, 12 March 2018
Have stayed her many times...
Liked: The breakfast has many options and is well maintained by the staff.
Disliked: When calling for an extra blanket at 11:00 p.m. I was told that I would have to come to the front desk to pick it up. A little disappointing to have to leave my room in my pjs to get an extra blanket. Would be nice to see a hotel that offers a frequent users rate for those visiting ill and elderly relatives close by. The room rates keep increasing at this hotel and its unfortunate seeing that the majority of our time was spent sitting with ill family at a nearby long-term care home and not enjoying the hotel.