Holiday Inn Express & Suites OTTAWA WEST - NEPEAN Guest Reviews
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|4.8 miles from Nepean centre|
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Ianc1990 Tue, 25 June 2019
Great, comfortable, clean.
Liked: Excellent, helpful staff. Location was good (make sure you have a car). Very clean (although rooms are only serviced once per week).
Disliked: Rooms need better light/light controls. No bar/facilities in common areas
Hany Mon, 24 June 2019
I will not come again
Disliked: The room is noisy from people living in next room The air conditioning is noisy No shower gel When I asked for more shampoo they said to me you have enough in your room
Wai Sun, 23 June 2019
Robert Thu, 20 June 2019
Ghislain Sun, 9 June 2019
Liked: Location and cleanliness
Disliked: Nothing to dislike
Roselle Thu, 6 June 2019
Liked: The breakfast is good! Except lacking proactivity as lots of people were waiting on stuff like coffee, milk, yogurt, pancake maker is broken. I found myself asking the staff to put out more food and coffee but I was told that the food were still cooking. Front staff are nice! They?re very accommodating!
Disliked: The cleaners are not very good at cleaning! Why because when we came back after a day out, our bathroom floor aren?t vacuumed bec bunch of hairs are still present. Room very dusty! I actually had to dust our room myself bec the dust was just too much and you can actually write ur name! And I don?t think they vacuum the floor at all bec the crumbs on the floor my kids left were still there when we came back from our day out! They need to be doing more thorough of a good job cleaning! Holiday Inn is NOT cheap! During check out time, I had to wait 8mins to finally get someone at the front desk! Bec I had to literally find someone. And found front person talking to another staff in the kitchen so I knocked on the door and asked them we need to check out! And it was supposed to be an expressed check out! Not really!
Jenny Tue, 4 June 2019
Had a great time, no...
Liked: Good Selection
Disliked: crowded but I expected that based on time we went.
Houssam Sun, 26 May 2019
Disliked: The staff of reception very rudeRoom not cleanBreakfast no variety
Derrick Wed, 22 May 2019
Isaiah Mon, 20 May 2019
Overall I highly recommend this...
Liked: Room was a comfortable size. The staff was friendly. Clean facilities absolutely. Free parking is always a plus. Overall it was a pleasant stay.
Disliked: The wi-fi worked but it would sometimes move slow and disconnect on its own now and again.