Holiday Inn Express Hotel & Suites Ottawa West-nepean Guest Reviews
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|4.8 miles from Nepean centre|
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Krista Mon, 8 October 2018
We really enjoyed the stay
Liked: Great king suite, lots of room for family. The kids had a great time in he pool.
Disliked: Breakfast was very busy and not enough food was out.
Sine Mon, 8 October 2018
Very nice suite. Had a...
Liked: The gentleman from housekeeping was amazing. The sofa bed was very uncomfortable and he went above and beyond to help make it more comfortable. He always had a smile on his face every time he had to come back to the room. The breakfast was very good, especially the pancakes.
Disliked: The sofa bed was extremely uncomfortable!!!
Farah Mon, 8 October 2018
Anonymous Sat, 6 October 2018
Disliked: WiFi very unstable and too slow
Iain Thu, 4 October 2018
Bill Tue, 25 September 2018
No stay. Not fault of...
Disliked: No power as a result of tornado. Staff did not volunteer information on other Holiday Inn availability in the area. Could not give information on refunds.
Chris Sun, 16 September 2018
Cindy Thu, 13 September 2018
Liked: Excellent breakfast!!!! Pool kept children occupied. Close to the water park. Lots of shopping and restaurants in immediate area. All staff were english speaking and accommodating.
Disliked: Granddaughter inform me that on the second day of our stay, the pool felt slimmy on the bottom. A hot tub would have been nice.
Charlene Mon, 3 September 2018
Liked: Perfect location! Close to everything ( less than twenty minutes by car to downtown and Carleton). Clean building/room and friendly staff
Disliked: No discount for 4am arrival. We had to pay for two nights. Had to request towels. Toilet paper rolls were 1/4 full and no tissues.Sofa bed had not been set up as requested (knew we were coming at 4am).
Ahmad Thu, 23 August 2018