Exceptional

I won't be going again.

Liked: The little things you did for the children i.e. slippers and cookies in the room, little donkey soft toys, activity packs.Chocolates in the room to celebrate our anniversary.
Disliked: We had to wait extra long for our room on arrival and we had 2 young kids to deal with. Service at the pop up restaurant was appauling. We had to wait ages for our table (that we pre-booked), we had to ask for menus. The restaurant definitely needed more staff, which is surprising for The Grove's standards. The next morning I waited 25 minutes for a coffee.

Good

Relaxing and special

Liked: Amazing hotel with fantastic staff, the food was exceptional!
Disliked: Not much that could be better!

amazing

Liked: grounds amazing
Disliked: nothing it was perfect

Very good

Exceptional

Fantastic

Liked: Beautiful property lovely staff will be staying again x
Disliked: All of it

Overal disappointing, we won’t return....

Liked: Lovely grounds and location, views were great and lots of fun stuff and activities if we had travelled with kids.
Disliked: It was dirty in a lot of places, first impressions in to the lobby was poor. Crumbs and dirty plates left for ages.Staff service was slow and not 5*