Holiday Inn Express & Suites Omaha Downtown - Old Market By IHG Guest Reviews
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Katie, Lincoln, visiting CHI Health Center Omaha
Wouldn't recommend this hotel, left us stranded after lying to us about their shuttle service.
Liked: Nothing.
Disliked: The shuttle service they lied about.
Abdirisak Wed, 20 August 2025
Pleasant
Chelsea Tue, 19 August 2025
Exceptional
Ron Wed, 13 August 2025
Hellish Nightmare of Trip With...
Liked: Nothing
Disliked: We were promised $686, 5 day, accommodation for our family of 6. That reservation was then denied late in afternoon prior to our arrival. Booking.com intervened and promised to help us. At midnight they told us to find another place ourselves. Due to late hour of this notification, we paid $210 for that night. We found another place, paying $740 for remaining 4 nights, or $266 more than Booking.com had promised. Booking.com offered $69 more instead of $266 AND promised refund of $686 has STILL NOT BEEN PAID TO US ALMOST A MONTH LATER!
Richard Sun, 10 August 2025
Superb
Liked: Clean, friendly, good breakfast
Ariadna Sun, 10 August 2025
Superb
Shane Wed, 6 August 2025
The worst place in Omaha.
Liked: It had a roof and kept me dry during the rain.
Disliked: Everything was either broken, in disrepair, or falling apart. Not 1 single piece of furniture matched meaning it was a hodge-podge of mismatched furniture from a garage sale it was so badly damaged. None of the electrical outlets worked forcing me to charge my electronics in my car when it was 90+ degrees outside.
Anonymous Sun, 3 August 2025
Poor
Disliked: It crap you pay good money to stay and then have to pay to park also the swimming pool was so cold the my 2 year old son couldn't hardly stay in there longer than 15 minutes before he was uncontrollably shivering.
Dianna Fri, 1 August 2025
Nice accomodations
Liked: Good breakfast
Disliked: All good
Shari Fri, 1 August 2025
Very good
Liked: Loved the comfy beds , pillows & breakfast was delicious.
Disliked: Paying for parking after paying for your room That's a bit ridiculous.
Stacy Thu, 31 July 2025
Exceptional