Holiday Inn Express & Suites New Braunfels

Great stay, would stay again!

Liked: The hotel was very clean. The free breakfast was good! Room was clean and the AC worked great! (We like it cold) Bathroom had makeup wipes which was nice. Bed was comfy, not too firm or soft. 2 elevators so it didn’t take long to get to the room either. Hotel is close to food too. Staff were all very courteous.
Disliked: The pillows were those feather pillows so they go flat. Elevators made a lot of noise which can be scary for kiddos. Walls or doors were thin, could hear the neighbors pretty clearly in the hall but not once they were in their rooms.

Superb

Liked: The coffee machine was great.

Passable

Liked: I left before breakfast

Great weekend at the caverns

Liked: Excellent people !
Disliked: No complaints

Overall it was a nice...

Liked: The facility was clean and smelled fresh. Very comfortable bed and sheets. Love the cinnamon rolls! The new coffee maker in the lobby is a huge upgrade.
Disliked: Having said the coffee in the lobby is good, I would still like to have a coffee maker in my room as well. The water pressure was abysmal. Couldn’t wash my hair because there wasn’t enough water pressure to rinse out the shampoo.

Superb

Superb

Liked: They were expecting us and acted like they were glad to see us.
Disliked: Can't think of a thing.

Clean

Liked: Friendly staff
Disliked: Water head could be changed

Exceptional

Liked: The room was large. Sofa seating/living area plus kitchen. It was comfortable and bed amazing. Very surprised.
Disliked: Nothing that was not liked.