Holiday Inn Express & Suites Louisville Downtown By IHG Guest Reviews
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Write a review
Cindy H, Greenville, Ohio, visiting Norton Healthcare Sports and Learning Center Louisville Mon, 30 January 2023
Close to Norton Healthcare Sports Center.
Liked: Comfortable bed; very nice bathroom.
Disliked: Traffic noise at times.
Kim, Granville, visiting Mercury Ballroom
This was one of our very best hotel experiences ever. The Holiday Inn Expess was fabulous! Super accommodating staff; rooms so clean; breakfast was amazing and so nice to have the shuttle service. We would stay there again in a heartbeat! The staff had balloons and birthday cake for our daughter and upgraded us to a suite. Thank you, thank you, thank you!
Liked: Rooms; staff; food; shuttle.
Disliked: Nothing.
Mercy Mon, 30 June 2025
Superb
Paula Mon, 30 June 2025
Exceptional
Dollarhide Thu, 26 June 2025
Pleasant
Disliked: The pool was freezing.
Lenny Tue, 24 June 2025
Very good
Timothy Tue, 24 June 2025
Good price, great location
Liked: Close to slugger factory
Disliked: Nothing
Katie Mon, 23 June 2025
Very good
Liked: The location was perfect for downtown activities. We walked everywhere.
Disliked: That everything was key card accessible only. Bathroom and elevator. And I get it's for safety, but with kids and a family of 5 it's a little tough to maneuver.
Gayle Wed, 18 June 2025
Our stay was great.the bed...
Liked: The location was great—it was a block away from the Louisville Slugger Museum and other attractions.
Disliked: Nothing. It was great!
Tonya Tue, 17 June 2025
Great Location!! Night staff needs...
Liked: Location, Location, Location - Breakfast, Breakfast, Breakfast , Parking Garage very close to hotel. We walked to Louisville Slugger Museum and Ali Museum.
Disliked: Night Desk Clerks need to find job they like, Young lady who checked us acted as if we were an inconvenience. Young man, Jordan was quite rude and very dismissive when addressing my concern that window shade fell as we were attempting to lower it.
K_l_s Mon, 16 June 2025
Exceptional
Liked: Price, cleanliness and location.
Disliked: Needing a key to use the bathroom in the lobby.
Diana Sun, 15 June 2025
Comfy beds and good location.
Liked: The staff was great. Location was also perfect.
Disliked: Had to pay to park and pay even more if you wanted to come and go.