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AustraliaHoliday Inn Express & Suites Downtown Louisville Guest Reviews
Overall Average Score:
Wonderful (4.6 out of 5)
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Kim, Granville, visiting Mercury Ballroom Mon, 20 November 2017
This was one of our very best hotel experiences ever. The Holiday Inn Expess was fabulous! Super accommodating staff; rooms so clean; breakfast was amazing and so nice to have the shuttle service. We would stay there again in a heartbeat! The staff had balloons and birthday cake for our daughter and upgraded us to a suite. Thank you, thank you, thank you!
Liked: Rooms; staff; food; shuttle.
Disliked: Nothing.
Mark Tue, 27 April 2021
Exceptional
Jodene Wed, 21 April 2021
Superb
Liked: The beds were comfortable.
Disliked: The there was a fee to park, $19.99 a day.
Anonymous Thu, 15 April 2021
Poor
Althea Wed, 14 April 2021
Bad
Disliked: Front desk lied about number of people staying at property during COVID, delusional person was running around hallway yelling and had to be physically removed, people coming in and out all hours of the night.
Alicia Thu, 8 April 2021
Good
Ashley Wed, 7 April 2021
Good place to stay. Parking...
Liked: The lady who checked us in was so sweet and directing me where to go with kids.
Disliked: Nothing
Tanya Wed, 7 April 2021
Exceptional
Brittany Sun, 4 April 2021
Superb
Angela Sat, 3 April 2021
Very good
Anonymous Fri, 2 April 2021
Passable
Liked: Great Location, price was decent.
Disliked: The noise. There were sounds of pounding all night room location was horrible as so u can hear everyone coming on and off elevator and getting ice from the machine. Sounds of garbage truck at 530AM was not a good wake up call. The blanket on one of the beds was dirty and had looked as it wasn't cleaned.
