Holiday Inn Express & Suites Louisville Downtown Guest Reviews
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|0.5 miles from Louisville centre|
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Kim, Granville, visiting Mercury Ballroom Mon, 20 November 2017
This was one of our very best hotel experiences ever. The Holiday Inn Expess was fabulous! Super accommodating staff; rooms so clean; breakfast was amazing and so nice to have the shuttle service. We would stay there again in a heartbeat! The staff had balloons and birthday cake for our daughter and upgraded us to a suite. Thank you, thank you, thank you!
Liked: Rooms; staff; food; shuttle.
Jeremy Tue, 9 October 2018
Our family was impressed by...
Liked: Staff was so friendly! The breakfast was amazing! The cinnamon rolls and pancake machine were so cool! The hotel and rooms were very clean and stylish! We will visit again!
Disliked: No complaints
Leigh Tue, 9 October 2018
Derek Fri, 5 October 2018
Will be back next time...
Liked: Excellent location. Within walking or Uber distance of grat sites in Downtown Louisville. Great restaurants close by. The staff were exceptional. Very helpful with directions and made me feel at home.
Kay Tue, 2 October 2018
Anonymous Tue, 2 October 2018
Mt Thu, 27 September 2018
Felt much like home &...
Liked: The staff was amazing! Housekeeper Stephanie was extremely friendly and very hospitable! Melvin our driver expressed over the top friendliness as well. Breakfast selection exceeded expectations! Beds were so comfy!
Disliked: Can't think of anything... we were blown away by the customer service! Oh wait, one thing, our toilet seat in room 401 was loose. We tried to fix it and then forgot to call to have it fixed... minor detail.
Anonymous Wed, 26 September 2018
Susan Sat, 22 September 2018
Liked: Spacious room
Disliked: Location was farther away from restaurants than I expected
Anonymous Sat, 22 September 2018
This was the best stay...
Liked: The hotel was so modern and clean. The beds were extremely comfortable. The breakfast was the best of any of the 6 hotels we stayed at during this trip and far superior to other hotels of this name.
Disliked: I would have enjoyed having bacon for breakfast, but there were really so many wonderful options that it was okay.
Linda Tue, 18 September 2018
Liked: convenient location, friendly & helpful staff (great dinner recommendation!), cleanliness, excellent breakfast to begin our next travel day, thank you very much!
Disliked: Additional seating out front for sitting and enjoying the fresh air.