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Holiday Inn Express & Suites Downtown Louisville eee
Holiday Inn Express & Suites Downtown Louisville, 800 West Market Street, Louisville, KY -(855) 338-9955
Area: Louisville Downtown
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BOOK ONLINE OR CALL - (855) 338-9955
4.65
HOTEL RATING: 
WONDERFUL
4.65 out of 5 (298 Ratings)
0.5 miles from Louisville centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
Hot continental breakfast free WiFi access and a state-of-the-art fitness centre are included at the Holiday Inn Express & Suites Downtown Louisville. The hotel is 200 metres from Louisville Science Center and Louisville Slugger Museum Factory. A wall mounted 42 inch flat-screen TV in-room coffee maker microwave and refrigerator are featured in each room at the Louisville Holiday Inn Express & Suites Downtown. The hotel includes many flexible meeting spaces with modern technology for large and small groups. Professionals will enjoy the business centre on site. The free shuttle takes guests to nearby attractions as well as restaurants including those located on the Urban Bourbon trail. Muhammad Ali Center is 400 metres from Holiday Inn Express & Suites while Kentucky International Convention Center is 600 metres away. KFC Yum! Center and Fourth Street Live are less than 1 km away from the hotel. The nearest airport is Louisville Airport 9 km from the property.

Check-in time: 15:00   Check-out time: 11:00
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Amenities View More
y
Free Internet
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Safety Deposit Box
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` Trouser press
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shared lounge/TV area
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Board games/puzzles
` Street parking
` Parking garage
` Electric vehicle charging station
` Toilet with grab rails
` Wine/champagne
` Bottle of water
` Chocolate or cookies
` Airport pick up
` Airport drop off
` Breakfast options
` carbon monoxide detector
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` No single-use toiletries
` Towel change upon request
` Towels changed upon request
` Plastic straws
` Plastic cups
` Guests can opt-out of daily cleaning service
` Water cooler/dispenser
` Plastic stirrers
` Carbon monoxide source
` Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)
` Guests have the option to reuse towels
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Social distancing in dining areas
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Social distancing rules
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service
` Frontdesk checkin available
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Face masks for guests available

Holiday Inn Express & Suites Downtown Louisville Guest Reviews

Overall Average Score: 
Wonderful (4.65 out of 5)

Write a review

5

Exceptional - 5 out of 5

Kim, Granville, visiting Mercury Ballroom Mon, 20 November 2017

This was one of our very best hotel experiences ever. The Holiday Inn Expess was fabulous! Super accommodating staff; rooms so clean; breakfast was amazing and so nice to have the shuttle service. We would stay there again in a heartbeat! The staff had balloons and birthday cake for our daughter and upgraded us to a suite. Thank you, thank you, thank you!

Liked: Rooms; staff; food; shuttle.
Disliked: Nothing.

4.5

Wonderful - 4.5 out of 5

Leslie Sun, 18 October 2020

Very Clean and well kept!

Liked: The location was great, easy to get to expressway and lots of local sights/restaurants, and conveniently located right next door to parking garage.
Disliked: Need to do better with breakfast offerings or don?t claim to offer breakfast.

2.5

Fair - 2.5 out of 5

Anonymous Tue, 13 October 2020

Passable

Liked: Staff was great as was location
Disliked: Put in handicapped room w shower for midgets and no tub. Weak choices for breakfast. Unable to fix non working room key

4

Very Good - 4 out of 5

Jeremy Tue, 6 October 2020

Holiday Inn Express, decent value...

Liked: The overall room layout was great and on par with the Minneapolis, MN location I stayed at a few weeks back that turned me on to Holiday Inn Express! The showers are great, though I would have liked them to have the dual head set up that Minneapolis had. But they have shampoo, conditioner, and shower gel all in dispensers on the wall instead of the little bottles most places use. You wouldn't think it...but it makes a huge difference! The rooms are sleek and modern and the bed was very comfortable as was the sitting area in our suite.Next time I will get a regular room as the extra area with the suite was more of an afterthought. I would gladly trade that space for an expanded bathroom with a spa tub or upgraded shower.
Disliked: The Fitness Center was closed due to Covid and the made to order breakfast was cancelled and instead my wife and I got a muffin and a juice.By contrast...the Holiday Inn Express in St Cloud, MN still had a full breakfast and was able to do so in a safe way. They had a staff person prepare the food that you normally would have gotten yourself and the seating was spaced out. Alicia was great when we checked in.The lady when we left was ok...seemed a bit overwhelmed.

3.5

Good - 3.5 out of 5

N Sun, 9 August 2020

The location was great. Staff...

Liked: Due to COVID and decreased bookings, this location didn?t serve hot breakfast. They offered fruit, breakfast bars, yogurt, muffins, cereal, and juices which were placed into bags as the dining area was closed off to the public.
Disliked: There were stains in the restroom near the toilet but I could tell it was from a cleaning solution that wasn?t wiped up

5

Exceptional - 5 out of 5

Beth Wed, 5 August 2020

Exceptional

Liked: Beautiful clean room, very friendly/helpful staff

5

Exceptional - 5 out of 5

Anissa Tue, 4 August 2020

The staff was better than...

Liked: The staff is absolutely amazing. The woman working 2nd shift was so courteous and made our night. We?re so upset we didn?t get to catch her name, but she went above and beyond to meet all of our needs and any questions we had! The man working first shift was extremely polite and made us feel appreciated. Not to mention the room was spotless and updated.
Disliked: The room location and the pricing of parking were the only cons. However, the service, cleanliness, and positive attitude of the employees made up for it!

4.5

Wonderful - 4.5 out of 5

1sillivan Tue, 28 July 2020

Superb

Liked: Very comfortable. Centrally located to downtown entertainment.

5

Exceptional - 5 out of 5

Brett Sun, 19 July 2020

Exceptional

4

Very Good - 4 out of 5

Evelyn Sat, 4 July 2020

This was not what I...

Liked: I was told there would be brown bag breakfasts due to COVID-19. There was;?t even that!
Disliked: Boarded up area of city with nothing open. No breakfast options. Clerks were not aware of info they should know or not friendly.

5

Exceptional - 5 out of 5

Anonymous Mon, 20 April 2020

Exceptional

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Holiday Inn Express & Suites Downtown Louisville 800 West Market Street, Louisville, KY