Holiday Inn Express & Suites Louisville Downtown Guest Reviews
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|0.5 miles from Louisville centre|
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Kim, Granville, visiting Mercury Ballroom Mon, 20 November 2017
This was one of our very best hotel experiences ever. The Holiday Inn Expess was fabulous! Super accommodating staff; rooms so clean; breakfast was amazing and so nice to have the shuttle service. We would stay there again in a heartbeat! The staff had balloons and birthday cake for our daughter and upgraded us to a suite. Thank you, thank you, thank you!
Liked: Rooms; staff; food; shuttle.
Joyce Mon, 3 December 2018
Restful night's sleep
Liked: Decor was beautiful, looked like a fairly new remodel. Beds comfy, friendly staff and breakfast was great.
Disliked: We stayed 2 nights, when we got back to room 2nd night, we found floor hadn't been vacuumed and there was a coffee cup circle still on end table between beds. Not a biggie I guess, but obviously noticable.
Alicia Mon, 3 December 2018
Liked: the bed was very cozy and room was very clean. Large shower was wonderful. will be staying here again for our wedding night in one of the suites
Donald Mon, 3 December 2018
Very new-looking and well kept...
Liked: The precooked omelette was delicious. Having staued here before, we knew thr breakfast is full and area well oganized an clean rather than "continental" as described on website (this bit of miisinformation might dissuade potential customers).
Disliked: The showerhead is very modern and attractive but spray is too weak.
Jason Sat, 1 December 2018
Anonymous Wed, 28 November 2018
Katherine Tue, 27 November 2018
Liked: The bed linen, pillow, and alternative-down duvet quality were above average for this range of hotel. Very comfortable. The breakfast features a pancake machine, assorted yogurts (Chobani, Yoplait, and Dannon), egg white and Western omelets, whole fresh fruits, cinnamon rolls, sausage links, biscuits, ham, oatmeal and toppings, etc. After a poor night's sleep, staff cheerfully offered snack items from the pantry to make up the disturbance, a thoughtful gesture. The rooms were clean and modern in design.
Disliked: Room temperature was difficult to manage and varied significantly throughout the night. A strange electric humming noise recurred every 10 minutes or so, lasting for 5-10 seconds. The walls are somewhat thin and guests or staff were heard throughout the night slamming doors, dropping boxes, using the ice maker, etc. I woke several times throughout the night with a start. The tile in the bathroom did not meet the tub and the shower curtain did not contain the water from the shower--rough/hurried construction and design.
Mike Sun, 25 November 2018
Liked: The view from our room was pretty decent of the downtown
Disliked: Had to call down to the front desk after being out of the room all day to find out why the room had not been cleaned
Justin Wed, 21 November 2018
Brittany Wed, 21 November 2018
Dennis Sat, 17 November 2018