Holiday Inn Express & Suites Cleveland/Westlake Guest Reviews
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3.7 miles from Westlake centre |
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Raniya Mon, 15 April 2024
Everything was great! Definitely would stay here again.
Liked: Very clean and great location
Raniya Mon, 15 April 2024
Everything was great! Definitely would...
Liked: Very clean and great location
Amanda Mon, 15 April 2024
Bad
Jenna Sat, 13 April 2024
Great place just need a better information chain.
Liked: The pool is amazing and very clean. The breakfast area was well thought out and wellMaintained.
Disliked: The staff need better training on what to say at checkin? We didnt know about the wristband policy for the pool until we tried to swim and saw a poster. We also were not told that you have to ask for any kind of housekeeping. I dont mind asking for housekeeping but I didnt know to ask. Also one of the two elevators was broken for our whole trip.
Jenna Sat, 13 April 2024
Great place just need a...
Liked: The pool is amazing and very clean. The breakfast area was well thought out and wellMaintained.
Disliked: The staff need better training on what to say at checkin? We didn’t know about the wristband policy for the pool until we tried to swim and saw a poster. We also were not told that you have to ask for any kind of housekeeping. I don’t mind asking for housekeeping but I didn’t know to ask. Also one of the two elevators was broken for our whole trip.
Renee Thu, 11 April 2024
Exceptional
Liked: Staff were all very friendly and helpful.They decorated for the total eclipse and had special snacks on eclipse day.
Renee Wed, 10 April 2024
Exceptional
Liked: Staff were all very friendly and helpful.They decorated for the total eclipse and had special snacks on eclipse day.
Wendy Wed, 10 April 2024
wonderful
Liked: Staff was very friendly and went out of their way to be helpful.The cookies they made for after the eclipse were really great
Disliked: I should have checked before packing, but I didn't realize there was a pool, so I didn't bring my swimsuit.
Joan Wed, 10 April 2024
Exceptional
Wendy Tue, 9 April 2024
wonderful
Liked: Staff was very friendly and went out of their way to be helpful. The cookies they made for after the eclipse were really great
Disliked: I should have checked before packing, but I didn't realize there was a pool, so I didn't bring my swimsuit.