Holiday Inn Express & Suites Cleveland/Westlake Guest Reviews
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Write a review
Kameryn Sat, 3 May 2025
Poor
Liked: The location and the staff were friendly
Disliked: My room was so dirty but to be honest most of the hotel was unclean so I really couldn’t ask for better. My shower had dirt and hair as soon as I arrived. The lower counter top had dust coming off of it. My bedding had stains on it so I took it off. My headboard had a big rip in it. Very dirty but I needed the location.
Bell Mon, 28 April 2025
Exceptional
Shyra Mon, 28 April 2025
Exceptional
Sarah Mon, 28 April 2025
Exceptional
Rhonda Mon, 28 April 2025
Very good
Emily Thu, 17 April 2025
Passable
Liked: Children's play area by the pool had sharp objects cut my children's feet. Also was unaware of the $200 a night deposit ..
Disliked: safety in children's splash and play area and the surprise deposit..
Abed Fri, 11 April 2025
Exceptional
Abed Fri, 11 April 2025
Exceptional
William Wed, 9 April 2025
Good
Jock Tue, 1 April 2025
For business or pleasure, this...
Liked: The staff was friendly and helpful. I enjoyed the offerings and quality of the included breakfast. The entire facility, including my room, was very clean and everything worked as expected. The room was quiet, no noisy elevator or ice machine sounds.The complimentary WiFi was fast and didn't drop.
Disliked: Nothing comes to mind.