Holiday Inn Express & Suites Charleston Dwtn - WestEdge

Stay for the staff....that is...

Liked: NO PARKING...HAD TO GO ACROSS THE STREET AND PARK IN PARKING GARAGE ON 3RD FLOOR. BREAKFAST WAS OK. For whatever reason they put me in a handicap room. Bed was very uncomfortable and not nice
Disliked: Staff was awesome...that is all i can say about my stay.

Good

Liked: Front desk clerks were very good
Disliked: Split A/C system could not be controlled, cold air was blowing on the bed

Exceptional

The ventilation system is very...

Liked: breakfast
Disliked: ventilation system

We enjoyed our three day...

Liked: Comfortable and good value
Disliked: Would have been better if a bit closer to the centre of town, but this is reflected in the price

Poor

Liked: Breakfast was adequate, but not replenished when it needed to be
Disliked: Parking was intolerable especially Handicap parking. Had to park in a parking garage and walk much to far.

Good

Liked: Room and breakfast were great.
Disliked: Staff did not communicate way to validate parking. We paid three times what we were expecting to pay.

Very good

Exceptional