Superb

Liked: The location was perfect. The staff was amazing.
Disliked: The room could have been cleaner. I was in room 502. Carpet wasn't clean. My niece's white socks shouldn't be black from carpet. It needs a deep cleaning. Holes in the window shade. Broken tiles near the floor in bathroom. For almost $1000 for 3 nights after Labor Day, I expected better.

Exceptional

Very good

Great service and very clean!

Liked: Friendly and courteous staff. Clean room and facilities. Free Breakfast.
Disliked: Pillows were a little flatter than we like. Maids didn't leave wash clothes a couple of days. Need more days with bacon on the breakfast bar. Only valet parking on site.

Lovely Hotel with a Great...

Liked: This hotel was so nice and clean. They allowed us to check in an hour early. We paid more for a king, corner room that faced the river and Bay Street. We loved the location; we were able to walk everywhere we wanted. When we come back to Savannah, we will definitely stay here again!
Disliked: As we pulled up into the area for Valet Parking, the gentleman who was at the valet stand was on the phone. We had several items with us that would have been great to have help with, but we ended up unloading our car and ++getting a cart on our own. The guy on the phone was on a personal call (we could hear his part of the conversation), and he didn't even acknowledge us. He was too busy on his phone. That was a little weird, since you would think, he would like to earn the tips, but we did it all ourselves....he stayed on this phone the entire time. We ended up self-parking in the garage next door and it worked out for us. It was just not a great "welcome" from that aspect. Everyone else at the hotel was very helpful and greeted us with smiles and offers of any help with accommodations or tours etc. The staff manning the breakfast area were also very nice and the room was very clean. We did enjoy our stay and luckily, we didn't let that first encounter ruin our stay at this lovely hotel.

Very good

Very nice location, clean hotel

Liked: Breakfast was the best the location was perfect near everything. Staff was very helpful, professional, kind.
Disliked: I did not like the 1 queen bed. Normally there are 2 queen beds or 1 king.

Exceptional

Blah

Liked: The location was by everything.
Disliked: I was greeted by a very crabby woman. I cannot believe that she was so I inviting?!?! She doesn?t belong in hospitality!!! The breakfast was below average. Everything was cold!!! We were very disappointed with our stay. Never coming back to that hotel!