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Holiday Inn Express Poole

eee - 0800 031 8416
Holiday Inn Express Poole, Walking Field Lane, Poole -0800 031 8416
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (1294 Ratings)
0.2 miles Lighthouse Poole
t4 mins walking
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
Holiday Inn Express Poole is 20 minutes' walk from Poole's ferry port with connections to France and the Channel Islands. The hotel is less than 1 mi away from Poole Rail Station and the restaurants of Poole Quay the largest natural harbor in Europe. There is free WiFi in all areas. The en-suite contemporary rooms have flat-screen Freeview TVs power showers hairdryers telephones and blackout curtains. Guests can enjoy a hearty breakfast buffet each morning. The Holiday Inn Express Poole has a 24-hour reception desk a restaurant and a modern lounge and bar area with Sky Sports. Three fully-equipped modern meeting rooms are also available. The famous Lighthouse theater Dolphin Shopping Center bars and cafes are found only 5 minutes away on foot. Sandbanks and award-winning sandy beaches are only 15 minutes away by car. Bournemouth Airport is 9.9 mi from Holiday Inn Express Poole.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
Other Amenities
` Free Breakfast
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Coffee/tea maker
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` German
` Hindi
` Hungarian
` Polish
` Portuguese
` Romanian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Window
` Walk-in shower
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)

Holiday Inn Express Poole Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Victoria, Lymington, visiting Lighthouse Poole

Great location; very accommodating staff; clean and comfortable. Great value for money!

Liked: Convenience.
Disliked: None.

3

Pleasant - 3.0 out of 5

Barbara M, Brackley, visiting Lighthouse Poole

On going out to find a restaurant you quickly realise there aren't any and head back to hotel. However menu is cynical, not much choice and very expensive.

Liked: Staff were all very helpful, especially the waiter.
Disliked: Food poor and expensive.

4

Very Good - 4.0 out of 5

Peter Fri, 11 July 2025

Very good

Disliked: Over priced food and drink

4.5

Wonderful - 4.5 out of 5

Pryderi Fri, 11 July 2025

Superb

4

Very Good - 4.0 out of 5

John Fri, 11 July 2025

Very good

4.5

Wonderful - 4.5 out of 5

Walters Fri, 11 July 2025

Very good accommodation very clean...

Liked: The breakfast was great and the location was good, easy access to the bus station and town, better than we hoped for.
Disliked: Just a little better lounge area seating and comfort.

2

Disappointing - 2.0 out of 5

Nige Thu, 10 July 2025

Things to check before accepting...

Liked: Great staff, friendly and polite.Great position for the town, walking distance
Disliked: Broken shower bracket to hold the shower head.Extractor in bathroom did not work (nearly killed myself getting out of the shower with wet tiles).Window was broken, couldn't close it tight or secure it.TV remote would not work correctly, could put volume up but not down.

4

Very Good - 4.0 out of 5

Mcclelland Thu, 10 July 2025

Very good

4

Very Good - 4.0 out of 5

Jamie Wed, 9 July 2025

Very good

Liked: Clean, nice staff , decent room and breakfast, brilliant location coming off late evening ferry, good value

3.5

Good - 3.5 out of 5

Dean Wed, 9 July 2025

Good

0.5

Poor - 0.5 out of 5

Melina Wed, 9 July 2025

I would never stay here...

Liked: Nothing at all - I would never stay in this hotel ever again and I do not recommend it. If you ever need a refund, good luck!
Disliked: The staff were not warm or friendly. The tv in our room did not work due to the aerial or a connection issue. After approximately an hour of arriving, myself and my daughter went to speak to a man on reception called Eranda. Whilst at reception, another customer was getting too close, so I politely asked him if he would move back a bit to give us a bit of privacy. The customer then began ranting and shouting at me which made myself and my daughter (who has Autism) feel extremely uncomfortable. The staff member just ignored the situation and said nothing. After this happened, I questioned the receptionist about why he did nothing about the aggressive customer and he just gave excuses. The customer then went outside and involved 2 other men and they all came to the reception area (which is also the bar) and the receptionist left us to go and serve them alcohol. The men kept giving us nasty looks and watching us whilst we were at reception. I decided it was in our best interest to leave the hotel. I have PTSD and situations like this trigger it and my daughter has autism and she was anxious and frightened. The customer had become angry and raised his voice at us in front of his own children, including a young baby and his wife! His wife said ‘not now’. But it didn’t stop him to continue to rant.Because it was so late, there were no other hotels available so I had to drive three hours back home. This was over a month ago and I have been pursuing a refund ever since but every time I call the hotel, I am put on hold and given excuses. The company who own the hotel (IHG) do not have a physical address to write to and told me they cannot refund me either. They did say that I am entitled to a refund (and I do have a voice recording of them saying this) but Holiday Inn Expess in Poole have to give it to me directly. I have had to resort to contacting Booking.com and going through my local CAB.

4

Very Good - 4.0 out of 5

Christopher Tue, 8 July 2025

Very good

Liked: BREAKFAST WAS FINE, BED WAS VERY COMFORTABLE AND ROOM WAS AS EXPECTED. NICE SRTAFF.
Disliked: EVERYTHING WAS FINE

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Holiday Inn Express Poole Walking Field Lane, Poole