Holiday Inn Express Pittsburgh West - Greentree by IHG

Liked: Everything.
Disliked: Nothing.

Liked: Friendly staff; nice room; close to where we had to go.
Disliked: Food wasn't the best but still filling.

Our room was definitely not up to par. We were not informed of the renovations, when we made our reservations. The carpet was bumpy and ripping in areas of our room and the cleanliness was not very comfortable. The overall smell was not fresh. Thankfully we were not in our room much of our stay. I would not recommend your place and would hope some type of compensation could be made to show customer appreciation.

Liked: Close to attractions and continental breakfast.
Disliked: Major renovation was taking place and I was not informed.

Everything you need

Liked: The little things, Dove toiletries, name brand items in the breakfast options, clean bathroom. Everything was as expected but with better options than usual.
Disliked: Bed was a little squeaky but that's it

Adequate

Liked: Location
Disliked: The breakfast was disappointing. Only one person to keep up with hotel guests. Was overwhelmed. Second day they ran out of yogurt. How is that possible?

Friendly staff, clean room, and...

Liked: The cleanliness of room and complimentary breakfast.
Disliked: Nothing.

It was exactly what we...

Liked: The price, the cleanliness, the breakfast and the staff
Disliked: The locations was a littleFrom downtown then expected but still good

Exceptional

Superb

Exceptional

Very good

Exceptional

Liked: Everything! The price was good. The location was right off the beltway. It seemed to be located in a good place. I had my 11 year old with me. I felt safe even going out after midnight to have a cigarette. The staff were so nice. Our room was extremely clean, and the pool was warm and clean! I would recommend anyone stay here, and if up that way again it's where I'll stay.
Disliked: Everything was perfect.