Holiday Inn Express Philadelphia-Midtown an IHG Hotel Guest Reviews
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Ann, Longport, visiting Union League of Philadelphia Sun, 10 November 2019
A few hours before I registered my wallet was stolen; all my credit cards, I.D. etc. The young girl at the front desk was so compassionate and kind. It really helped my stress level. I wish I could remember her name.
Liked: Front desk was excellent.
Majeed Mon, 28 April 2025
Exceptional
Liked: The staff and the location
Disliked: I think the facility need a renovation for example the elevator, the dining room.
Osman Mon, 28 April 2025
Good
Disliked: Wifi connection is very bad!
Szabolcs Mon, 28 April 2025
Superb
Shai Sun, 27 April 2025
Superb
Yisong Sat, 26 April 2025
Exceptional
Yisong Sat, 26 April 2025
Exceptional
Ursula Thu, 24 April 2025
Friendly staff and central location
Liked: The front desk staff was exceptionally helpful and friendly, especially Gwen. She helped us connect with a bus tour of the city and warmly remembered us when we returned, asking about our experience. Gwen exemplified excellent customer service. Thank you! The location of the hotel is also ideal for sightseeing. Central and walkable. The beds were comfortable and we slept well. The breakfast buffet had many options and the food was good.
Disliked: The furniture was dusty and the walls are a little thin. We could hear the people in the room next door. I received a text when we arrived asking if the room was ok. I reported the dust and they offered to remedy it but I had already wiped it down. They assured me they would let housekeeping know for future guests.
Timothy Wed, 23 April 2025
Totally fine, nothing exceptional about...
Liked: Location.
Disliked: Old property, tired.
Tanya Mon, 14 April 2025
I had a great time....
Liked: Breakfast was good. Staff was friendly.
Disliked: N/A
Pattie Thu, 10 April 2025
Exceptional