Exceptional

Liked: Super convenient location right off the highway, Joe at the front desk was very friendly even with our late check in at midnight. The rooms are spacious and clean

Very good

Good

Disliked: The parking availability was horrible. I had to park in another hotels parking lot. I couldn’t even park in the parking lot of the hotel that I was actually staying in.

Exceptional

Liked: Gal at the front desk on the night if our arrival was so pleasant and friendly
Disliked: Unfortunately the toilet was broken in our room. The desk clerk immediately moved us to another room (suite). After 9 hours of driving, we were very very appreciative of this

Exceptional

Very good

Exceptional

Poorly managed. Doesn't live up...

Disliked: Booked 2 king suites through Booking.com. When I got there, they tried to change one room to a standard double queen 3 times. After the 3rd time, they told me that they didn't had a king suite available. Then they said I could have a double queen suite for an upcharge! They ended up giving it to me for the same cost after I got upset and started looking for other hotels. The breakfast on the first morning was a nightmare. All the food was gone and it was very messy. The usual kitchen attendant apparently had the day off. Two men were running everything.

Superb

Liked: The staff day and night were very accommodating, professional, and pleasant. I felt welcomed when I checked in and encouraged to return when I checked out. My family and I really enjoyed our stay.