Holiday Inn Express New York City Chelsea Guest Reviews
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Peek Wed, 7 May 2025
Very exceptional staff. Professional and...
Liked: Very tasty.
Disliked: Eggs. Lumpy and boring.
Sylmarie Wed, 7 May 2025
Very good
Jose Tue, 6 May 2025
Awesome location and breakfast just...
Liked: Practical location
Disliked: The dining area es too small and gets crowded, but the breakfast is good
Paul Mon, 5 May 2025
My stay was great; perfect...
Liked: Breakfast was surprisingly extensive, but very crowded.The Location was superb for where I needed to go.Cleaning staff did very well.Bathroom lighting was nice.Loved the evening cookies!
Disliked: Elevators are not quite adequate for all the traffic.No place to sit at breakfast.Toilet in room had handle that felt like it might come off, and the lid needed tightening.Bathroom quite small; I kept hitting my elbows on something.
Yosra Mon, 5 May 2025
Nice
Liked: Clean , bed and pillow are comfortable.Front desk were very friendly and helpful
Disliked: Deposit for bikes was very expensive!!
Kylie Sun, 4 May 2025
Superb
Liked: Beds were very comfortable, good location close to subways and bus lines
Disliked: no fridge in the room
Erin Sun, 4 May 2025
Good
Liked: Coffee, cookies, breakfast were all good. Space was adequate for our needs, not too cramped. Polite staff.
Disliked: Ice machine seemed to be out/broken a few times I tried to fill up.
Strycharczyk Fri, 2 May 2025
Great for short stay
Liked: The rooms were great and the location is very nice. Close to subway, felt safe.
Disliked: The breakfast was horrible (from European perspective) and the eating area in the lobby felt crowded. It was complimentary though so no high hopes…
Alexa Thu, 1 May 2025
Very good
Emre Thu, 1 May 2025
Disappointing
Liked: + Air conditioner works well.
Disliked: - Location is not good, unsafe neighborhood. - Breakfast is not sufficient. Area is so small and time is limited (2 hours). Very crowded. - Room service is average. Body wash was not refilled for 2 days.- Room was oldish. Window gets stuck.- Dusty.- Staff were not welcoming.