Holiday Inn Express Manhattan Midtown West By IHG Guest Reviews
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Write a review
Dwanae', Bermuda Thu, 16 April 2015
Even though my stay was short, I had a wonderful stay. I really enjoyed myself. The staff was really helpful and pleasant. I will definitely come again to stay and recommend anybody to book a room :)
Wilfred Wed, 14 May 2025
disappointed
Liked: the bathroom was okay.
Disliked: furniture's we're old and the carpet was tear in some places. there were men working right outside our window at 8am in the morning.
Rodriguez Tue, 13 May 2025
Exceptional
Seshan Sun, 11 May 2025
Great stay
Liked: Location is absolutely perfect for visiting most of the NY tourist attractions. Walkable to Times Square and attractions around. Lots of restaurants nearby.
Disliked: Lifts were a nightmare, one broke down and it took long time to go up and down. Limited space for breakfast so you may need to be early for space.
Leich Fri, 9 May 2025
It was ok
Liked: Breakfast was good
Disliked: The AC unit was noisy and the room felt stuffy
Ann-marie Thu, 8 May 2025
Staff that I dealt with...
Disliked: Breakfast even at 6:30 was overcrowded. Non-plastic utensils would be an improvement
Ianmc Wed, 7 May 2025
Aptly next to Hell's Kitchen,...
Liked: It was convenient for getting to the ship. There was nothing else positive to say
Disliked: Where do I start. We arrived at 1:30am after our flight was delayed only to be given the "last room available" which was in the basement. Loosely described as a room, it was more like a cupboard. It was damp, the toilet was leaking and the window looked out onto trash.The staff disinterest in moving us was clear however, after much heated discussion, they reluctantly moved us to the top floor. A better room and thankfully only for one more night. Breakfast was like a "feeding frenzy". All in all, the area is known as "Hell's Kitchen" - it was certainly hell!!
Joseph Mon, 5 May 2025
Good
Pauls Mon, 5 May 2025
Passable
Erdem Mon, 5 May 2025
Disappointing
Disliked: Hello AllDespite the high amount we paid, we believe the room we were given was absolutely not worth the price. We are having a hard time understanding why such a room was assigned to us in the first place — it simply should not have been. Even though our stay was short, the service should still reflect the value of the payment made. We wanted to express our dissatisfaction regarding this issue. Thank you for your attention.Br
Asatryan Sun, 4 May 2025
Disappointing