Enjoyable 3 days. Hotel very clean.

Liked: Near a tram station.
Disliked: Toaster didn’t brown the bread.

Nice and clean; good breakfast choices. Great location, near to the shopping area, theatres, restaurant and bars.

Disliked: Nothing.

Great location; friendly and very helpful staff; lovely, clean bedroom.

Liked: Free breakfast; everything we needed provided in the room.
Disliked: On the first night, Saturday 8th March, we hardly had any sleep because of very noisy people coming back around 2.30am. This continued for an hour or so and security were called to access the room. Had very little sleep but second night was OK as they'd obviously checked out.

Exceptional

Liked: Location. Room facilities
Disliked: No tap water to fill the bottles

Beautiful hotel, excellent city-centre location!

Liked: Beautiful lobby, clean rooms and bathroom, good breakfast. Discounted Parking nearby .

Ok

Liked: Good location
Disliked: The sofa full of dust

Very good

Exceptional

Liked: The staff were friendly and helpful, and there was nothing too much trouble. Always answered with a smile,cheerful hello, which after a long journey makes you feel at ease and you have arrived safely and at the correct place.
Disliked: I love everything about this hotel, its value for money, the cleanliness, how it's central to everything, the customer service staff are friendly, the catering and bar staff are excellent, this was my 4th vist to your hotel, I will be using this hotel again.

Great location close to train...

Liked: Room clean and comfortable. Very nice bathroom. Great view
Disliked: Breakfast quite limited. Down with plenty of time but didn't seem to replenish breakfast options even when prompted.

Not happy with the overall...

Liked: The property was ok. The reception was poor. Had asked for a room of 4 people but end up with one double bed & one sofa bed which can only fit for 3 people only. Had to take another room due to that where there will be places that can fit 4 pax. The hotel should not accept the booking with 4 pax for this kind of room size & beds which cannot fit 4 pax.
Disliked: Everything was ok only that the staff was not friendly and the not helpful at all.

Passable

Liked: Location
Disliked: WiFi

Overall fine

Liked: Breakfast had good choice. Room facilities were good.
Disliked: Not as clean as I would have liked. Stained carpets etc