Good

Very good

Very good

Liked: Location, breakfast

Exceptional

the staff on the desk...

Liked: The receptionist was very helpful and had a great manners first class
Disliked: good location

Lovely hotel

Liked: Super hotel all round, rooms were spacious and quiet, breakfast - good variety and quality, staff very helpful, left luggage which was important for us as we arrived early and left London late evening.
Disliked: The only slight downside was we were moved to Crown Plaza ( we understand holiday inn express was being used by government to house refugees) which was a lovely hotel but about 12 minutes walk from nearest tube plus buses weren't running on the road outside due to works.

Superb

Liked: The breakfast was great. Also the hotel was very clean and the stuff very polite.
Disliked: The room size was small for 4 persons. I would prefer bigger.

Very good

Good hotel, could be cleaner.

Liked: Close to where I was working.
Disliked: Tricky to find as very poor signage. Room was dirty, window ledge not been cleaned in months and hairs in the shower. Limited choice on food menu, was either spicy or fish. Not a vegan weirdo simple food would of been great.