Holiday Inn Express Liverpool-Albert Dock

No issues at all.

Liked: Excellent throughout.
Disliked: N/A.

Very good

Superb

Liked: Staff were fantastic Dock view excellent

Superb

Liked: Good service at reception
Disliked: No air conditioning

Exceptional

Superb

Liked: Staff were really friendly, view over Mersey was great. Loved that the hotel is an old converted building.

Good value and excellent breakfast...

Liked: Excellent location and staff
Disliked: Due to hot weather room was hot in the night

Lovely stay in a nice...

Liked: Lovely and clean and nice size rooms

Pleasant

Liked: Some staff seem to be more welcoming and we're very eager to please.
Disliked: Tasha who worked there was an awful staff member and shouldn't be in the role. Rude and terrible attitude. Witnessed how they spoke to other guests and could not belive my ears. Tasha also had a negative affect on the younger staff members working alongside them that shift as they seemed to mimic the actions but did not seem comfortable with it. Will not be returning due to this. Did however have a lovely staff member Gary who couldn't helped more.

Very good