Holiday Inn Express Hotel & Suites Terrell

Exceptional

Didnt stay had to get...

Liked: Place VERY OUTDATED AND SMELLED LIKE MOLD IN ROOM AND MOSUTURE IN ROOM MAKING THE BEDS DAMP
Disliked: Outdated and smell had to leave

It was wonderful, comfortable and...

Liked: The staff was kind the room was clean and the beds comfy.
Disliked: The floor in our bathroom had broken grout and tile and was uneven and the door was hard to shut.

My stay here overall so...

Liked: Yes Breakfast was good a variety of thinks to choose from
Disliked: How l was treated by the Manager on duty her name is Cassandra Bush she wouldn't even come out of her office and address me with the problem that l was having l had make reservations for two nights l only stayed one night but was charged for two nights and l want to hear from Upper mangerments regarding my stay.

Bad

Very good

Liked: Clean and polite

Exceptional

Very good

Liked: Quick check in and good breakfast
Disliked: That hotel is in a busy area and a lot of cars were playing LOUD music. And the elevator is sketchy and the decor is outdated

I don't recommend.

Disliked: The flooring was deteriorating in our room/bathroom. It had a huge hard bubble in the floor. Thought the floor was going to fall through. The bathroom wasn't very clean. Front desk lady was ride at check in and seemed unhappy she had to be helpful