Holiday Inn Express Hotel & Suites Ontario Airport-Mills Mall By IHG

Stay was fine, just think...

Liked: We like everything (except one thing, see below
Disliked: I don’t like how person checking you in tells you that “ your card won’t be charged, it’s just a hold”?? Totally wrong, my card was charged! I also feel $150 is too much!

will stay again !

Liked: comfortable beds, nice employees. good breakfast.
Disliked: na

Superb

Very good

Liked: Close to event
Disliked: Cold coffee

Exceptional

Very clean and friendly staff....

Liked: Very clean and cozy
Disliked: Not at all

Good hotel close to restaurants,...

Liked: The hotel was very clean. We enjoyed the dove products in the bathroom. Hot breakfast was delicious!

Very good

Enjoyed my stay and so...

Liked: It is perfect to go to wherever we needed that are close by almost everywhere.
Disliked: I don’t like nothing. Especially, I didn’t know we supposed to request for the room to be cleaned. It wasn’t your faults and it makes sense. Just thinking maybe it will be helpful if you staffs let the people know about request the room to be cleaned or so then they would not be confused like myself. Some different hotels I stayed, we hang the card on front door when we have to leave so that way the maids would know I don’t need it be cleaned and I wasn’t confused because I knew already. Some other hotels I went to stay, and didn’t hang the card on front door, so maids knew I did need the room to be cleaned. But most thing is I enjoy resting in this nice room. Bed comfortable excellent with being a beauty baby 🥰