Holiday Inn Express Hotel & Suites Omaha West

Would definitely stay here again!

Liked: Very nice comfortable spacious rooms! Customer service is phenomenal! Very attentive to your needs.
Disliked: The free breakfast was ok. Pancakes were very good

Bad

Good value for money

Liked: Good value for money, very good locationFriendly staff

Nice

Liked: I loved the location of the hotel and the size of the room
Disliked: My only complaints are the bed was like sleeping on cardboard, it was very hard and uncomfortable and there was also mold in the bathroom by the shower

Very good

Disliked: I didnt like waiting for a good 20 minutes to check in while the manager was arguing with the employee over the phone about some issue with another employee. This should have been done in private

Very good

Good

Great just afraid of getting...

Liked: Room was large
Disliked: Handicap rooms should have bench seat to be able to get into tub (tub is too high ) especially when staying alone ( no one to help you get in and out of. great number of handicap rails. I stayed at the Hampton inn and they have a seat you sit on and you can slide your legs up over the tub - your shower head was great

Very good

Liked: Little out-dated