Holiday Inn Express Hotel & Suites Lebanon Guest Reviews
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|3.7 miles from Lebanon centre|
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Anonymous Mon, 17 February 2020
Liked: Didn?t know anything about food or drink info.
Ramona Sun, 16 February 2020
Liked: Good breakfast
Disliked: Pool was not open and the hotel did not have a generator when the power went out
Anthony Fri, 14 February 2020
Liked: The staff were friendly and helpful
Disliked: The gym was under construction and the carpet in the room looked dingy
Anonymous Sun, 9 February 2020
Vragovich Tue, 4 February 2020
Would stay again
Liked: The room was clean, comfortable, an quiet. It was cold out so didn?t have a chance to walk around. I would stay there again.
Disliked: No complaints
Patrice Fri, 24 January 2020
Liked: Clean, pet friendly, good customer service.
Disliked: The Indoor pool was closed for renovations. The pool was the ONLY reason I selected this facility. I was traveling with an ADHD child who was heartbroken. The hotel staff was very apologetic, however could not give a discounted rate because I booked through Booking.com. They said Booking.com would give the credit for no pool. Otherwise I would definitely recommend this place to others. Pet friendly. Terrific staff! Very clean. The pool should not have been listed as an amenity.
Scott Tue, 21 January 2020
Liked: the price and location breakfast was great,,,,eggs good and sasage,,, muffins
Danieta Fri, 17 January 2020
Disliked: Terrible smell, very disappointed after reviews on line.staff was sloppy, not very friendly. We will not visit again
Kristi Thu, 26 December 2019
Cozy comfortable stay
Liked: Clean room, courteous staff, quiet, breakfast was good, tasty, beds were comfy, lobby was welcoming ..... sink was cracked around plug n it s rusting. Comforter kept falling out of duvet cover... very annoying and dangerous as my partner got caught up in it and fell... she is okay... No cancellation policy and when you are traveling during winter months the consumer risks losing their money... Huge deterrent for future stay.
Disliked: See above...oops
Anonymous Sun, 15 December 2019
Liked: I liked the choice of firm or soft pillows. Also the hot cocoa bar was nice and available all day.
Disliked: No identified gluten free breakfast items for my husband. Some of the cereals may have been ok but weren't marked. The bread products were all off limits for him.