Holiday Inn Express Hotel & Suites Houston-Downtown Convention Center Guest Reviews
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|1.2 miles from Houston centre|
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James, Tulsa, visiting Warehouse Live Wed, 26 June 2019
The bedding was exceptional; the pillows were firm; very good stay. Never ran out of hot water - took a long shower after the concert. I really like the proximity of the hotel to all of the entertainment venues and to the many restaurants and bars. The Leland House Bistro was very tasty.
Disliked: I struggled a couple of times to get my card key to unlock my door. At one point I had to go down and have them redo my key.
Shawn, Longview, visiting Warehouse Live Tue, 13 February 2018
The location is fine for downtown and the indoor pool and jacuzzi in the winter is great for kids and adults. Rooms are large and nice - a little run down.
Liked: The indoor pool and jacuzzi, but it was forever checking in even though the staff was really nice.
Disliked: Just couldn't check in on time.
Angie, Lufkin Sun, 17 July 2016
Front desk was very helpful.
Liked: Location; clean; friendly staff.
Horst Fri, 11 October 2019
Cyrenna Fri, 11 October 2019
Sybil Tue, 8 October 2019
Liked: Friendly staff. good quality breakfast, comfortable beds great location for convention center
Disliked: I thought there was food besides breakfast available.
Hussain Mon, 7 October 2019
Angela Thu, 3 October 2019
Not worth the money
Liked: The room was large, the bed was comfy and the staff was incredibly friendly.
Disliked: You could tell that this was an older hotel and several things in the bathroom were either rusted or falling apart. Unfortunately I would have gladly paid an additional $50 to rent a room with a newer hotel. Literally a block over were brand new hotels in a great area that was blocked off from the homeless camp. There was a homeless camp right across the street from our hotel. We just didn?t feel completely safe. I was disappointed.
Michelle Wed, 2 October 2019
Liked: There were two bottles of water in the room. They put cookies and milk out in the evening, the breakfast was very good. The staff at the desk was very helpful.
Disliked: The elevator was not working when we checked in, they did fix it later, but we had to haul luggage up the steps. The bed was hard, we woke up stiff.
Robert Mon, 30 September 2019
Liked: Short walking distance to Toyota Center and red line metro.
Harshadeep Sun, 29 September 2019
Andrei Sun, 29 September 2019
A really nice downtown room...
Liked: Well, actually this was a very nice stay. I've encountered a problem, which was perfectly resolved by the facility, however not as fast as I've expected, but compensated. Breakfast was nice, yet crowdy with a variety of choice. Pool was suitable mostly for the children.
Disliked: What could have been better? Smell in the room was terrible. I don't understand why - because of the conditioner or the room is old to have this kind of smell. And the bathroom... It was really old with old shower and toilet... So consider making some changes. Nevertheless, everything else was nice.
Rob Sat, 28 September 2019
great hotel, clean good location...
Liked: great value compared to adjacent Hilton and Marriott hotels! great location and clean and well designed rooms, nice staff