Holiday Inn Express Hotel & Suites Houston-downtown Convention Center Guest Reviews
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|1.2 miles from Houston centre|
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Shawn, Longview, visiting Warehouse Live Tue, 13 February 2018
The location is fine for downtown and the indoor pool and jacuzzi in the winter is great for kids and adults. Rooms are large and nice - a little run down.
Liked: The indoor pool and jacuzzi, but it was forever checking in even though the staff was really nice.
Disliked: Just couldn't check in on time.
Angie, Lufkin Sun, 17 July 2016
Front desk was very helpful.
Liked: Location; clean; friendly staff.
Sarantuya Fri, 21 June 2019
Location is good
Tony Wed, 19 June 2019
Mayra Sun, 16 June 2019
Liked: Staff was amazing and friendly!
Iljae Fri, 14 June 2019
Disliked: Air-conditioning system is too old to generate noise.
Guntur Tue, 4 June 2019
Liked: It has my criteria: free parking, full breakfast, free wifi, indoor pool and not far from Houston main attractions. The hotel is a little older
Disliked: A little older building but it is clean
Tammy Mon, 3 June 2019
IT WAS EXCELLENT.
Liked: LOVE THE LOCATION I WAS ABLE TO WALK TO THE CHURCH CONFERENCE WHICH WAS TAKING PLACE AT THE HILTON. LIKE THE BAR YOU HAVE OPEN IN THE EVENINGS NOW. THAT WAS A SHOCKER. I ENJOY MYSELF ALL THE TIME INCLUDING MY HUSBAND. THE CUSTOMER SERVICE IS OFF THE CHAIN. THE MANAGER KNOW HOW TO HIRE.
Disliked: THERE WAS NOTHING TO US TO DISLIKE
Jose Mon, 3 June 2019
Liked: The staff was very helpful and polite.
Disliked: The room smelled a little like mold
Janice Mon, 3 June 2019
Overall a very pleasant experience,
Liked: Pleasant accommodation; good breakfast; exceedingly helpful staff -- over and beyond expectations,
Disliked: Odor of room -- had a strange smell, maybe the scent of the cleaning supplies; Not enough light over bathroom mirror,
Andrea Tue, 28 May 2019
Liked: Staff is always very friendly and willing to help . Every time we visit houston we stay here ...we love the free cookies and milk. The price and walking distance to Minute maid park. The room is spacious and comfertable .
Disliked: The jacuzzi and pool area could use some cleaning. Everything else was great
Anonymous Tue, 28 May 2019
not what i bought
Disliked: i booked a double room that happened to be wheelchair accessible. i didn't care about that; i just wanted two beds. when i got there, i was given a king. when i told the staff it wasn't right, they told me i booked a wheelchair room and because i paid that rate, they couldn't move me. when i asked if they could move me off the first floor (the room was facing the parking lot), they said they couldn't do that either. the room was wet from humidity.