Name: Holiday Inn Express Hotel & Suites Houston-Downtown Convention Center By IHG
Address: 1810 Bell Street, Houston, TX
Telephone: (888) 420-1644

Holiday Inn Express Hotel & Suites Houston-Downtown Convention Center By IHG Guest Reviews

Overall Average Score:

Good (3.75 out of 5)

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The bedding was exceptional; the pillows were firm; very good stay. Never ran out of hot water - took a long shower after the concert. I really like the proximity of the hotel to all of the entertainment venues and to the many restaurants and bars. The Leland House Bistro was very tasty.

Disliked: I struggled a couple of times to get my card key to unlock my door. At one point I had to go down and have them redo my key.

The location is fine for downtown and the indoor pool and jacuzzi in the winter is great for kids and adults. Rooms are large and nice - a little run down.

Liked: The indoor pool and jacuzzi, but it was forever checking in even though the staff was really nice.
Disliked: Just couldn't check in on time.

Front desk was very helpful.

Liked: Location; clean; friendly staff.
Disliked: Nothing.

Excellent location in downtown Houston

Liked: Excellent location in walking distance to downtown HoustonSpacious comfortable room and big bathroomFriendly and helpful reception staffBuilding is well maintained and well presented
Disliked: All good

Hotel in renovation mode

Liked: Location is convenient but noisy.
Disliked: Hotel access is difficult due to renovations. Hot tub is out of order. In general I feel I didn't get my money's worth.

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Wasn't worth it

Disliked: There was construction everywhere. The restroom looked disgusting. I didn't even shower there because the shower head had so much build up. The bed sheets were itchy and I paid in advance but was still charged 50 when I arrived, that didn't make sense to me at all. Would not go there ever again nor would I recommend that place.