Liked: breakfast
Disliked: location cost to park cost of room

Liked: Good location.
Disliked: Expected to lay out by the pool and get some sun but pool area never had any sun. I don't think we would have stayed here on this trip had we known this. Would not had been so bad if our plans were to spend more time at Santa Monica beach.

Liked: Location
Disliked: The hotel charged us $50 because I used a wash cloth to remove my makeup. They said they had to use a special cleaner. Never in my life have I been charged $50 for a wash cloth & hand towel

Liked: Everything was perfect, great food, great staff and amazing rooms with great beds. This hotel has improved so much. I want to go again. I am airline pilot not an employee. Best hotel on Century Blvd, hands down

Liked: Close to Hollywood Boulevard. Friendly staff.
Disliked: Us$20 for parking, but There are polite staff. If you have rolling baggage prepare for doing extreme force because the carpet kind.

Liked: Everything was great. Pillows was so comfortable. Breakfast buffet was awesome. The car service was excellent. The employees was so quick to get your car to you. The elevators were a little slow but that's because the hotel is full of guests and everyone is pushing the elevator buttons. My kids and I had such a Great vacation we can't wait to go back.

Liked: Clean, good breakfast
Disliked: They do not tell you about the extra $50+ a night they get you for on resort fees and parking if you have a car.

Liked: The front office staff was very nice and helpful.

Liked: Location
Disliked: Facilities and supplies