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AustraliaHoliday Inn Express Hotel & Suites Grand Rapids-North an IHG Hotel Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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| 4.0 miles from GRAND RAPIDS centre |
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Andrew, Quincy Sun, 13 May 2012
I have been to many hotels all around the United States and even some outside of the United States. This hotel was by far the best. The rooms were as clean as could be. They really looked brand new. The staff was wonderful. Just a great hotel overall.
Liked: Best hotel stay I have ever stayed in.
Michelle Tue, 23 May 2023
Very good
Carmen Mon, 15 May 2023
Exceptional
Kaylee Thu, 11 May 2023
Exceptional
Thomas Mon, 1 May 2023
Disappointing
Liked: Clean, nice rooms, close to where I needed to be
Disliked: Front desk staff had a hard time with the charges and the refund process took 2 weeks and 5 phone calls
Anonymous Sun, 9 April 2023
Passable
Charisse Sat, 8 April 2023
Exceptional
Drew Mon, 3 April 2023
Disappointing
Liked: Not as clean or as nice looking as the pictures. Very motel-esque
Disliked: I just didn’t think it was worth the price. It didn’t feel very comfortable or clean. There was a huge stain on the carpet in my room. The elevator had a random bunch of towels on the ground
Randy Sun, 26 March 2023
I’m sure it would’ve been...
Liked: location
Disliked: never actually stayed at the property because the pool was shut down. we went to the Hampton Inn next door.
Tiffytoola Sun, 19 March 2023
Out of the way but...
Liked: When we did actually see a member of staff, they were friendly and helpful.
Disliked: Lighting is the room is naff
Jamie Mon, 13 March 2023
Meh
Liked: Breakfast was good, It was quiet, room was nice
Disliked: Over priced, never saw the staff, hot tub it permanently closed and didn't know until we got there. The hot tub was the main reason for booking. Called the front desk from the room and no one answered. Good luck getting into the internet. Won't stay there again
