Holiday Inn Express Hotel & Suites Everett

Pleasant

Exceptional

Very good

Exceptional

The staff was amazing but...

Liked: The staff was amazing
Disliked: That no snacks were available and breakfast was pretty much out of everything

Pleasant

Pleasant

Liked: Good for an overnight. Pool and spa need a clean and gym needs updating but staff were super nice and friendly.

Very good

The friendly staff was the...

Liked: The staff was very friendly and their breakfast was actually pretty good.
Disliked: Upon entering our room we got hit in the face with the smell of mildew. We aired the room out all afternoon before heading to bed, but every time we walked back in it smelled exactly the same. Our bed linen smelled like it had been in storage for a long time so we sprayed linen spray on the pillows and sheets; we dealt with it for the first night but after only getting 3 hours of sleep I decided to request new ones be put on while we were out of the room. I called and said that I didn’t need the whole room cleaned just wanted the linens changed and the trashes taken out. Once coming back to the room we noticed our bed was made and trashes were taken out but after smelling the pillows you could smell the linen spray we had sprayed from the night prior.