Holiday Inn Express & Suites Chicago West-Roselle

Staff was wonderfully accommodating as we needed an extremely late check-in, and a very late check-out. Very helpful and friendly! Isreal was the desk clerk on duty and he was an excellent host. He took exceptional care of us, and always had a smile for us even if we were being a bit needy. Thanks Isreal!

Very good

Don't stay here...ants were all...

Liked: The desk staff was kind and friendly.
Disliked: Room was overtaken by ants. If it wasn't for the fact that we had to be there for an immediate family members funeral and had no time to make other arrangements I never would have stayed and tolerated it. Hundreds of dollars for ant bites and tv service that didn't work.

Passable

Liked: Location. Calvin the concierge was very welcoming.
Disliked: Spa under construction. The gym was subpar. Missing many weights and small. Carpets were stained. Peeling wallpaper and water damage in bathroom. Very outdated in guest rooms.

Pleasant

Superb

Very good

Liked: Only 1 elevator worked; pool was closed; great staff

Nice facility and friendly staff.

Liked: Clean and spacious.
Disliked: The pool did not look very clean and it was not very busy.

Good

Very good