Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area an IHG Hotel Guest Reviews
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|1.1 miles from BRENTWOOD centre|
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Gary Tue, 23 May 2023
Did not get what I...
Disliked: reception , management
Robinson Mon, 22 May 2023
Nice place..friendly staff..great breakfast..
Liked: Breakfast...friendly desk staff...
Disliked: Nothing really
Melissa Sun, 21 May 2023
So simple & staff was...
Liked: The breakfast options were good & our hotel room had a lot of space.
Disliked: Not enough parking in front of the hotel
Ryan Fri, 12 May 2023
Convenient, clean, comfortable, nice staff...
Liked: Location was great, very convenient to downtown Nashville, surrounding area seemed pretty nice.
Disliked: We traveled in for a very popular event so had to pay a very high rate for the room. Supply and demand...
Anonymous Mon, 1 May 2023
Liked: very good service / house keeping
Disliked: very thin walls, room was right next to a railroad track and the highway, had a light directly next to our window so bright light was shining in all night, thin window shades so people can see in the room, room had a lot of damage to it
Indya Thu, 27 April 2023
Liked: Bed was comfortable. Room was cleaned and clean towels left during our stay.
Disliked: There were roaches in our room. We killed a few roaches while we were there.
Robert Tue, 18 April 2023
Hotel good for getting a...
Liked: The bed and pillows were comfortable. Lots of TV channels to pick from. Location was good. They have to go bags for people who don't have time to sit and eat breakfast.
Disliked: I was told that my problem was BOOKING.COM's fault. I complained because the description on Booking.com's website said my room was supposed to have 2 queens and a sofa bed. It did NOT. Hotel blames the web site, and said they didn't have that type room available for me to switch to. I felt "gypped" because I PAID for a 2 queen + sofa bed room, and didn't get it. IMO, I don't care who's fault it is. It's not a good look blaming another company for it. Also, the breakfast was just OK, nothing outstanding. Had the same hot food 2 days in a row-- egg/cheese omlette, turkey, or pork sausage patties, biscuits. I'm always leery when hotels do this because you feel like you could be eating leftovers from the day before.
A Tue, 18 April 2023
Great in many ways, but...
Liked: Coffee and breakfast was great! Staff was super friendly! Beds were very comfortable, and it was nice to have a mini fridge and large counter space in bathroom.
Disliked: The hotel is right alongside a train track, and the train was quite loud. It would go by many times a day and wake us up in the night. The hot water was not hot in our room even after "fixing" it.
Phyllis Sun, 9 April 2023
Liked: Everyone was very friendly and helpful.
Laura Tue, 4 April 2023
Very nice area, close to...
Liked: The location was close to an event we attended.