Holiday Inn Express Hotel & Suites Austin South - Buda Guest Reviews
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Write a review
Serenity Tue, 30 May 2023
Excellent hotel
Liked: Clean rooms. Mine had a full kitchen with dishwasher. Great breakfast. Friendly staff. Would come again.
Serenity Tue, 30 May 2023
Excellent hotel
Liked: Clean rooms. Mine had a full kitchen with dishwasher. Great breakfast. Friendly staff. Would come again.
Deborah Sun, 28 May 2023
NSFW
Liked: not applicable
Disliked: We arrived at 9:30 pm, after 12 hours of airports and airplanes to find a darkened building and a sign on the front door reading: "We are closed for renovations and all reservations are cancelled . . ." Needless to say, we were not happy that: 1) apparently, neither Holiday Inn nor Booking,com has a mechanism to notify reservation holders that their "reservation" no longer exists; and 2} there is no recourse for the travellers who have been left high and dry, We will not be using either Booking.com nor Holiday Inn again and will counsel everybody we know to do likewise.
Deborah Sun, 28 May 2023
NSFW
Liked: not applicable
Disliked: We arrived at 9:30 pm, after 12 hours of airports and airplanes to find a darkened building and a sign on the front door reading: "We are closed for renovations and all reservations are cancelled . . ." Needless to say, we were not happy that: 1) apparently, neither Holiday Inn nor Booking,com has a mechanism to notify reservation holders that their "reservation" no longer exists; and 2} there is no recourse for the travellers who have been left high and dry, We will not be using either Booking.com nor Holiday Inn again and will counsel everybody we know to do likewise.
Donna Mon, 15 May 2023
Bad
Disliked: When we arrived the hotel was closed for renovations and we never even received an email letting us know that. Luckily we were able to find another hotel with availability and in our price range.
Donna Mon, 15 May 2023
Bad
Disliked: When we arrived the hotel was closed for renovations and we never even received an email letting us know that. Luckily we were able to find another hotel with availability and in our price range.
Amy Mon, 1 May 2023
Facility was a disappointment and I have requested a full refund. No response from management yet.
Liked: I can't really think of any positive feedback.
Disliked: Entire lobby was under renovation, 3 big rips in the room darkening shade, allowing light to pour in from the parking lot all night, trash left in room from previous guests, NO HOT WATER at all.
Amy Mon, 1 May 2023
Facility was a disappointment and...
Liked: I can't really think of any positive feedback.
Disliked: Entire lobby was under renovation, 3 big rips in the room darkening shade, allowing light to pour in from the parking lot all night, trash left in room from previous guests, NO HOT WATER at all.
Verified Hotel Guest Tue, 25 April 2023
Liked: Close to the facility
Disliked: It was under construction. They assigned us a room with luggage in it and then upgraded us. No they didnt. It was the same room. The rooms were dingy. I was told by staff there were no working ice makers. The pool was drained and gross.
Carey Wed, 19 April 2023
The bed was very comfortable. Location great for our meeting. not happy paying almost $500 and not getting a suite.
Liked: Bed, pillows, breakfast.
Disliked: paid for a suite did not get one. NO hot water. torn curtains. Major construction going on, would have like to known before booking.