Holiday Inn Express Hotel Galveston West-Seawall

Exceptional

Liked: I enjoyed the state of room was extremely large the water was hot for the shower television had a nice size my stay was very good.
Disliked: What I liked it was the location across from the seawall the continental breakfast was good they had lots of varieties of coffee cream Danish al so different kind of milk..the bed was made very neat and clean.

One of the best hotels...

Liked: Very clean!
Disliked: Shower Water Pressure

Passable

It was a decent hotel...

Liked: It was close to the beach with a good view and location.
Disliked: When I arrived at 4:30 and went up to my room, I opened the door to find that the room wasn’t ready for my arrival. The bed was half on the floor and unmade and the sheets for both beds were piled up in the corners. When I told the manager about it he apologized and gave me another room but didn’t offer to compensate me in any way for my inconvenience. I got my new room and when I settled in for the night and decided to take a nice bath the drain plug was broken and wouldn’t close so that was how my first day ended.

Superb

Superb

Liked: Room 314 the shower didn’t work good at all. But the rest was great.

Exceptional

Liked: The view of the seawall
Disliked: Nothing

Overall, our stay was pretty...

Liked: I liked the close proximity to the beach as well as the pool and two hot tubs. Robert, the concierge was amazing, friendly helpful. The breakfast was good. I think it would’ve been better if we would’ve not waited so long to go eat, but overall, it was definitely filling.
Disliked: I know that it happens, but I did not like that when I went to use one of the bath towels after my shower there was clumps of hair from the dryer. There was also fingerprints or something sticky underneath the handle of the sink faucet as well as hair and something else behind the door.

Disappointing