Holiday Inn Express - Glasgow - City Ctr Riverside Guest Reviews
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Write a review
Carole D, Ediy, visiting O2 Academy Glasgow Sun, 19 November 2017
Clean; room good size; comfy bed and great shower. Iron was provided and hairdryer. Great breakfast and lovely staff. Great hotel position, good for concerts. Parking available, 12 quid for 24 hours. Would definitely stay here in future.
Disliked: Nothing.
Sophie , West Lothian , visiting O2 Academy Glasgow Tue, 16 February 2016
Overall my stay was good at this hotel. Unfortunately we were not advised by hotel staff that there was work being carried out on the hotel. Me and my boyfriend were out late the night before due to celebrating our birthday and Valentine's Day and was looking forward to a lie in but we were woken up with a panic as we heard a very loud and noisy drilling noise right next door to our room. We left the hotel shortly after this to see workmen next to our room .
Liked: Clean room.
Disliked: Work being carried out on hotel.
Lesley W, Kilmarnock, visiting Barrowland Ballroom Wed, 23 December 2015
Room well equipped; staff all friendly; breakfast excellent; well worth the money; would stay again.
Liked: Clean; friendly; well appointed rate; 100%.
Disliked: N/A
Maggie, Forfar, visiting Barrowland Ballroom Tue, 17 February 2015
Clean, contemporary room. Excellent choice of breakfast foods. Very reasonably priced. Helpful staff. Ideal hotel to stay in if attending a concert at Barrowlands.
Liked: Great customer service. Staff were friendly and efficient.
Disliked: Nothing negative to comment on.
Thomas Thu, 25 February 2021
Very good
Mohammad Thu, 11 February 2021
Superb
Nicky Mon, 25 January 2021
Very good
Ian Mon, 25 January 2021
Superb
Glen Mon, 18 January 2021
Superb
Caireen Sat, 16 January 2021
Fantastic.
Liked: We had a stressful misunderstanding to do with use of the facilities and the manager on duty was very professional in her handling of it.
Disliked: No eggs at brekkie, but very small complaint.
Phina Fri, 15 January 2021
Exceptional
Liked: Everything
Disliked: IT'S Excellent
Sam Sat, 9 January 2021
NO
Liked: Nothing.
Disliked: Disgustingly aggressive low class rude staff x3.
Possibly racist (one female definitely).
Zero customer service skills at this branch (for some guests)
Using C-19 to discriminate (wedding party x5 people in hotel, yet I was given the 3rd degree....go figure......)
The worst Holiday Inn I have stayed in. (I have left many reviews for other UK Holiday Inns, 5 star plus reviews)
Cold room (old broken 80's janky air con)
Old dirty carpet (boozy musty smell)
Dirty crusty shower (yellow solid dirt)
I will never stay at a Holiday Inn again because of the experiences I had THERE.
Over 10 years of great customer service, and my MONEY, gone down the pan because of THEM.
Mohamed Mon, 4 January 2021
Excellent expérience, well located ,...
Liked: Location
Disliked: Nothing
Eilidh Thu, 24 December 2020
Very good