Name: Holiday Inn Express Exeter East
Address: Guardian RoadExeter Business Park, Exeter
Telephone: 0800 031 8416
Rating: 4

Very clean, decent breakfast, excellent...

Liked: Cleanliness was exceptional. First hotel I’ve been to in years where toilet and bathroom in general looked like they had been cleaned by someone experienced and diligent. Even under toilet rim. All surfaces in room were clean, no sign of missed stains, dirt, marks. Even window sills clean and mould free! Sheets pristine. Bed very comfortable.
Disliked: Only usb wall-plug didn’t work; had to plug into tv, so didn’t charge when tv off.No conditioner, but handwash and shampoo. Asked at desk, not offered. Would’ve brought my own, but advertised as toiletries supplied; so no shower for me or my daughter! Person at desk unnecessarily patronising, saying “sorry my love” when telling me this. No herbal tea in room, only 2 cups, although 3 of us.Sat on toilet, only to discover there was no paper. Stood up and noticed the extra one by the back of the toilet; but nothing on the dispenser next to where seated.Cleaners clogging hallways from 9am (or earlier), and trolleys hadn’t moved by 10:30. They were busy cleaning, but trolleys could’ve been 10 feet down out of the already narrow hallway.

Exceptional

Location was good for travelers...

Liked: Location
Disliked: Breakfast was poor. Not enough variety and choice. Cooked breakfast wasn’t very good.

Good staff and location, poor...

Liked: Clean. Comfy bed.
Disliked: When you drove along way it’s nice to be able to relax in a bar for an hour. This hotels bar was poor. Basically an add on to reception with 2 tables to sit on. Obviously these tables had guests so I didn’t relax in the hotel. Basically no bar area.It always bugs me paying 80 for a bed and then having to pay extra for parking.

One night only, this was...

Liked: Not a lot, parking was cheap.
Disliked: It wasn’t clean, clear heath issues with a staff member - very off putting when I noticed them handling food in the morning breakfast service. Room wasn’t clean, smell wasn’t great either.