Holiday Inn Express Dumfries Guest Reviews
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Write a review
Greg, Mechanicsville, visiting Hylton Memorial Chapel Wed, 15 April 2015
Rooms were more spacious than I expected and had both a fridge as well as a microwave. Overall a pleasant stay. I struggle to give 5-star ratings.
Liked: Very clean; very courteous and accommodating desk staff; free WiFi.
Disliked: No free breakfast.
Beata Fri, 9 May 2025
Very Unprofessional – Stay Away!
Liked: -
Disliked: We arrived with our family at 10 PM and were told there was no room due to overbooking. The receptionist claimed they couldn’t contact us because they didn’t have our phone or email – even though we booked through Booking.com, which clearly allows messaging. No help, no alternative, no compensation. Totally unprofessional and unacceptable. Avoid this place!
Darrell Tue, 6 May 2025
Exceptional
Jose Mon, 5 May 2025
Exceptional
Sharol Mon, 5 May 2025
Exceptional
Edwards Mon, 5 May 2025
It was very joyful!
Liked: When i had a problem with my room, they accommodated me in the nicest and most professional way! I would absolutely stay here again!!
Dianne Thu, 24 April 2025
Very good
Glaittli Mon, 21 April 2025
Superb
Ramel Wed, 16 April 2025
Exceptional
Donald Wed, 16 April 2025
Disappointing
Liked: Ok
Disliked: Room 215 the air-conditioner did not work! Heat came out all night long at 75 degrees!
Kristel Mon, 14 April 2025
Superb