Holiday Inn Express Columbus - Ohio Expo Center by IHG

Liked: Very clean and comfortable.

Overall it was an average hotel. We stayed one night after a concert. The bathroom door handle was broken and wouldnt lock and our room also smelled a bit like smoke. When we went to get breakfast in the morning, it was already gone and cleaned up before we even got a change to eat. The staff was friendly. Even though we were in a rougher part of town I still felt safe at our hotel.

Liked: Friendly staff
Disliked: Room smelled like smoke

The hotel is clean and...

Liked: The service was superb! The bed was comfortable and they have Dove products in the bathroom.
Disliked: The neighborhood is not the best, the hotel needs some updating.

Nice for price

Liked: Easy to get in/out of parking lot.
Disliked: Located in run down part of town.

Exceptional

Good

Disliked: Noisy

very very disappointing!

Liked: Bed was comfy
Disliked: Location, food was just okay, cockroach (pictures)

Very good

Liked: It was very clean, the beds were very comfortable. I forgot to bring my soap, and they have Dove products in the rooms which was a plus, as well as, complimentary toiletries if you forgot one.
Disliked: The only thing was the signs in the parking lot, the lobby, the way coming in to the hotel, that you should take everything out of your vehicle. You can really get the vibe that the hotel has theft problem in the area. Thankfully nothing was stolen from me.

A Mediocre Stay

Liked: The key cards deactivated every day, so we had to get them reactivated at the front desk multiple times. The last morning, there was no staff in the breakfast area. Lots of things were out of stock, and the food was undercooked.

Good

Liked: The only bad thing was the coffee maker didn’t work and the cleaning lady knocked on the door at 11a when check out was at 11:30a

The stay would have been...

Liked: The breakfast
Disliked: The placement of the property, the parking area had huge pot holes everywhere. Staff was friendly but very unorganized.