Holiday Inn Express Columbus - Ohio Expo Center By IHG

Liked: Very clean and comfortable.

Overall it was an average hotel. We stayed one night after a concert. The bathroom door handle was broken and wouldnt lock and our room also smelled a bit like smoke. When we went to get breakfast in the morning, it was already gone and cleaned up before we even got a change to eat. The staff was friendly. Even though we were in a rougher part of town I still felt safe at our hotel.

Liked: Friendly staff
Disliked: Room smelled like smoke

Very nice staff, they attend...

Liked: The breakfast was hot and as fresh as could be. The lady attendent was very friendly and helpful. She constantly cleaned the countertops.
Disliked: The pancake and waffle machines were broken. We did not have towel bars in the room, none. Zero.

Good

Liked: Location to the fairgrounds, plenty of parking.
Disliked: Getting checked in was a bit of a challenge, room wasn't ready till after 4pm.

Exceptional

Exceptional

Liked: Super clean, smelled good, friendly staff, good breakfast, they sell waters, Gatorade’s, snacks. Bathrooms have DOVE products! Shampoo, conditioner, body wash, hand soap and lotion! Forgot your toothbrush and toothpaste? They got it! Just ask for it at lobby and it’s free of charge! I would definitely stay here again! Very satisfied with my stay here. Neighborhood not the best but we didn’t get bothered by anyone and the parking lot is gated here.

Superb

Liked: Great staff and breakfast was good! 13th
Disliked: Alot of things needed repaired

Very good

Liked: Clean room
Disliked: Noise from upstairs

Somewhere else , anywhere else...

Liked: Easy access to highway
Disliked: Broken bath seat, poor attention to dirty bathroom and bed area. Lights not working, poor maintenance on bathroom trim, shower rail and adjusting head. Smells on second floor by laundry. Pool wasn’t open.

Terrible

Liked: Nothing
Disliked: It was dirty, smelled like sewage, they tried to double charge me, checked us in the wrong room and tried to make us move hours later, clogged shower that smelled SO bad. Very loud.

Great when visiting the expo

Liked: The hotel was very close to the conference center which was great! The beds are extremely comfortable and the rooms were clean. The young man that check us in was fantastic...he recommended restaurants and was very informative.
Disliked: Had to pay for parking....I thought parking was free.