Holiday Inn Express Columbus Downtown By IHG Guest Reviews
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K H, Kokomo, visiting Southern Theatre Columbus
This hotel was close to the venue that we visited, and that is the reason why I booked here. The hotel itself is adequate for an overnight stay. I felt that the front desk staff were not as friendly, or as helpful, as they could have been. No mention was made about the parking situation at time of check-in. I paid $5 for parking, and wasn't even parked on the actual hotel lot. Doubtful I would stay here again.
Liked: The beds were awesome and very comfortable!
Disliked: Not advised about the overflow parking off of the lot. Arrived after 10:30pm after the concert - there was no parking available in the lot.
Laurie F, Columbus, OH
Liked: Bathroom clean; beds soft.
Disliked: Could NOT access HBO channels (one was out while other seemed to be public access); children ran through the halls until 1 AM; walls so thin could hear conversations in ANY room; room not refreshed while out, despite being asked; asked for towels three times (had to find them myself).
Bambi, Lorain
Advertising as a newly remodeled facility our room did not seen newly remodeled, with the water stains in the bathroom. The door did not have a latch to go across so that let the maid in without anything stopping them and we were not checked out yet. Not sure if I would go back to this location. The front desk employees were very friendly and helpful.
Liked: Friendly service at the check in desk; decent breakfast.
Disliked: Water stained bathroom; cleaner came in to clean, only knocking once, and before we could answer used the key to get into the room - we were not even checked out yet. There was no top latch on the door so it could not be opened.
Austin Tue, 22 July 2025
Very good
Clairborne-wafer Mon, 21 July 2025
Happy Traveler
Liked: This is my second experience at this property in Downtown Columbus everything about it was very comfortable the price the atmosphere and the parking and I would definitely stay here again this is a five-star accommodation for me thank you very much.
Disliked: No complaints in this area it was a safe secure building after a certain time of night. To utilize the elevator if you didn't have a key to go up you would not be able to utilize it. I think it was a well-thought-out plan for this property, and all the Investments they have made into it.
Eiyonna Sat, 19 July 2025
Exceptional
Fobbs Thu, 17 July 2025
Very good
Ted Wed, 16 July 2025
Superb
George Sun, 13 July 2025
Pleasant
Erikka Fri, 11 July 2025
Happy about location.wouldnt stay there...
Liked: Location & staff
Disliked: Parking, floors were noticeably unkept and room looked like an old repainted room
Glenn Thu, 10 July 2025
Hotel was very nice. Price...
Liked: Property was clean and well maintained. Breakfast was very good.
Disliked: Elevator was very slow. Not a fan of having to pay additional fees to park on the property.
Chrissy Wed, 9 July 2025
Pleasant
Gabriella Mon, 7 July 2025
Good