Holiday Inn Express Columbus Downtown By IHG

This hotel was close to the venue that we visited, and that is the reason why I booked here. The hotel itself is adequate for an overnight stay. I felt that the front desk staff were not as friendly, or as helpful, as they could have been. No mention was made about the parking situation at time of check-in. I paid $5 for parking, and wasn't even parked on the actual hotel lot. Doubtful I would stay here again.

Liked: The beds were awesome and very comfortable!
Disliked: Not advised about the overflow parking off of the lot. Arrived after 10:30pm after the concert - there was no parking available in the lot.

Liked: Bathroom clean; beds soft.
Disliked: Could NOT access HBO channels (one was out while other seemed to be public access); children ran through the halls until 1 AM; walls so thin could hear conversations in ANY room; room not refreshed while out, despite being asked; asked for towels three times (had to find them myself).

Advertising as a newly remodeled facility our room did not seen newly remodeled, with the water stains in the bathroom. The door did not have a latch to go across so that let the maid in without anything stopping them and we were not checked out yet. Not sure if I would go back to this location. The front desk employees were very friendly and helpful.

Liked: Friendly service at the check in desk; decent breakfast.
Disliked: Water stained bathroom; cleaner came in to clean, only knocking once, and before we could answer used the key to get into the room - we were not even checked out yet. There was no top latch on the door so it could not be opened.

Very good

Happy Traveler

Liked: This is my second experience at this property in Downtown Columbus everything about it was very comfortable the price the atmosphere and the parking and I would definitely stay here again this is a five-star accommodation for me thank you very much.
Disliked: No complaints in this area it was a safe secure building after a certain time of night. To utilize the elevator if you didn't have a key to go up you would not be able to utilize it. I think it was a well-thought-out plan for this property, and all the Investments they have made into it.

Exceptional

Very good

Superb

Pleasant

Happy about location.wouldnt stay there...

Liked: Location & staff
Disliked: Parking, floors were noticeably unkept and room looked like an old repainted room

Hotel was very nice. Price...

Liked: Property was clean and well maintained. Breakfast was very good.
Disliked: Elevator was very slow. Not a fan of having to pay additional fees to park on the property.

Pleasant