Holiday Inn Express Columbus Downtown By IHG

This hotel was close to the venue that we visited, and that is the reason why I booked here. The hotel itself is adequate for an overnight stay. I felt that the front desk staff were not as friendly, or as helpful, as they could have been. No mention was made about the parking situation at time of check-in. I paid $5 for parking, and wasn't even parked on the actual hotel lot. Doubtful I would stay here again.

Liked: The beds were awesome and very comfortable!
Disliked: Not advised about the overflow parking off of the lot. Arrived after 10:30pm after the concert - there was no parking available in the lot.

Liked: Bathroom clean; beds soft.
Disliked: Could NOT access HBO channels (one was out while other seemed to be public access); children ran through the halls until 1 AM; walls so thin could hear conversations in ANY room; room not refreshed while out, despite being asked; asked for towels three times (had to find them myself).

Advertising as a newly remodeled facility our room did not seen newly remodeled, with the water stains in the bathroom. The door did not have a latch to go across so that let the maid in without anything stopping them and we were not checked out yet. Not sure if I would go back to this location. The front desk employees were very friendly and helpful.

Liked: Friendly service at the check in desk; decent breakfast.
Disliked: Water stained bathroom; cleaner came in to clean, only knocking once, and before we could answer used the key to get into the room - we were not even checked out yet. There was no top latch on the door so it could not be opened.

Good

Very good

Pleasant, no complaints.

Liked: Clean, breakfast.
Disliked: Little parking, busy street.

Superb

Liked: We had a very nice room. I had been updated. This was the best breakfast we had during our 13 day trip
Disliked: 12.00 for parking

Super pleased and we WILL...

Liked: We could literally walk out our door and the pool was right there! It was fabulous!
Disliked: We loved everything about the property. Sooo convenient!!

Poor

Disliked: Carpet was coming up in room, breakfast was pretty empty when we arrived at 8:45 ( service was supposed to continue to 9:30) - even the cooler with milk and yogurt was empty, only had 2 towels when reserved for 3 people, had to ask for additional towels, paid for room in full but asked for another $100 advance on our credit card, additional $10 charge for a parking spot. Very disappointing.

Pleasant

Good

Very good