Holiday Inn Express Cardiff Bay Guest Reviews
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Write a review
Qaisar Sun, 4 May 2025
Nice place to stay but...
Liked: Breakfast was really nice and the location was also good
Disliked: It was a hot day and there was a thermostat on the wall allowing you to adjust the room temperature which didn’t work. When I contacted the front desk they told me there is no air conditioning and instead provided a table fan
Sara Sun, 4 May 2025
Exceptional
Liked: Central location to Cardiff Bay and St Davids Shopping Centre ideal distance to be able to comfortably be able to walk to both. The staff were Helpful and polite, we felt very welcome. The breakfast was good quality with plenty of choice, the room was clean and much bigger than we expected for the price we paid. Will definitely be returning.
Disliked: Nothing, everything was great
Glenda Sat, 3 May 2025
Good
Liked: The breakfast was good.
Disliked: The elevator was not working for morethan 3 days and had to lug bags up the stairs.
Marzia Sat, 3 May 2025
Very good
Liked: Great breakfast, everything very good, friendly staff
Disliked: Nothing
Paul Sat, 3 May 2025
Superb
Sarah Fri, 2 May 2025
Pleasant
Liked: Good location, easy access
Disliked: Unfortunately the air conditioning system in the room wasn’t functioning. So very warm in the room. Particularly warm, humid day which was lovely and unseasonal
Owen Fri, 2 May 2025
Very good
Lais Thu, 1 May 2025
More or less hotel
Liked: Breakfast was good, the view of the hotel was nice and the bed was comfortable.
Disliked: The reason I booked this hotel was because of the parking, the there was no spots available. The lift wasn’t working. The room was very hot and the air conditioning not working at all.
Scott Thu, 1 May 2025
Good
Judith Wed, 30 April 2025
Excellent facilities and location, helpful...
Liked: Comfortable hotel, staff very helpful. Good location.
Disliked: Had room on top floor, constant machinery like noise coming from roof which was a constant droning sound. Staff very helpful finding us a different room.