Holiday Inn Express Cardiff Bay an IHG Hotel Guest Reviews
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|0.8 miles from Cardiff centre|
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Anonymous Tue, 21 September 2021
Liked: good location, nice rooms
David Tue, 21 September 2021
Helen Mon, 20 September 2021
Liked: Lovely view over the lake, central hotel, clean
Disliked: Breakfast, it was very busy there had been a few gigs in Cardiff the previous night, got to breakfast, large que, no plates, when they finale arrived there were no eggs at all, I have never stayed in any hotel and not been offered eggs at breakfast, no beans out, knives and forks were in individual plastic bags, I couldn?t find decaf coffee, when I asked it was in a draw by the coffee machine not labelled, the breakfast let the stay down, them when I checked out I was told it was £10.00 for car parking.
Lynette Mon, 20 September 2021
Emma Mon, 20 September 2021
David Mon, 20 September 2021
Colleen Mon, 20 September 2021
Short and mostly enjoyable
Liked: Reception staff very pleasant and helpful
Disliked: Unfortunately on 3 occasions the cutlery was not clean, this was surprising as someone must have had to place it into the plastic bags they were displayed in so more care needed in that department.
Gillian Mon, 20 September 2021
Great value , perfect location...
Liked: Very clean and well presented room , Location perfect for Cardiff Bay and Cardiff city centre walking distance for both
Disliked: Good breakfast selection but no eggs available only one coffee machine and hot water was on the Same machine so took a long time to get a hot drink
Shah Mon, 20 September 2021
Liked: The location is great, the city centre is only few minutes drive. The room is clean and soundproof. Would love to stay there again!
Disliked: Breakfast was not the same compare to other holiday inn. Less options. The juice came out watery.
Isabelle Mon, 20 September 2021
Liked: 1) wheelchair accessible room on 1st floor near lift
Disliked: 1)breakfast/buffet style/no eggs/had to queue for coffee/had to ask for more mugs2) wheelchair accessible room : no shower seat in bathroom to transfer from wheelchair + water not draining well in shower room/floor got flooded. 3) only one armchair in a room for two. 4) mattresses were like planks, not comfy at all5) exit gate. you need a code to get out. only found out once we were at the gate. grrr. had to go back in to ask for code!!!