Holiday Inn Express Boise University Area

Exceptional

Very good

Exceptional

Liked: Breakfast and heated pool
Disliked: The water bottle selection in the vending machine was not good. Would prefer Smart Water or Essentia. Our drains in the shower and sink were clogged.

Very good

The stay was comfortable and...

Liked: I didn’t like the fact that they charge for a early check in even if the room was available.Also that Booking.com didn’t offer the free cancellation on this property I had to buy trip insurance. I had to leave a day early and the property wouldnt let me out of my reservation and with the insurance they wanted some kind of document proof I had an emergency. Bottom line is this property had to many restrictions. I will definitely make sure to not make a reservation at this type of property again.

Excellent service, comfortable stay.

Liked: My flight was delayed so I didn’t get any until really late. No complaints, but nothing to exciting to write about as I was just looking for a place to sleep!With the delay though, I was able to contact the property to have my friend assigned to the room and check in while she waited on me. The individual that communicated with me was fast, concise, and polite. I am both pleased and very appreciative for the assistance in that issue.

Pleasant

Exceptional

Liked: I liked everything about this hotel breakfast was spectacular

Good