Holiday Inn Express Birmingham - City Centre Guest Reviews
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Anne, Neath, visiting Utilita Arena Birmingham Thu, 13 July 2023
Stayed 1 night for a concert. Hotel was great. Lovely clean room; comfortable bed; pleasant staff and lovely breakfast with plenty of choice. Close to all Birmingham has to offer.
Liked: Great price.
Disliked: No faults.
Ron J, Caerphilly, visiting Utilita Arena Birmingham Mon, 12 December 2022
Liked: Room was clean; staff very helpful.
Disliked: Breakfast was barely warm and served on cold plates - very disappointing.
Sammie, Kidderminster, visiting Utilita Arena Birmingham Tue, 6 December 2022
Liked: Everything! The staff were friendly and helpful. The room was perfect.
Disliked: Nope.
Anna E, Carmarthen, visiting Utilita Arena Birmingham Mon, 26 September 2022
Liked: Very disabled friendly.
Disliked: More choice in menu - breakfast was fine but in the evening, the menu should have more choice. I had the same menu the two nights I was staying.
Amanda Sun, 5 May 2024
Superb
Philip Sun, 5 May 2024
Superb
Stefanie Sun, 5 May 2024
Fabulous
Liked: Fabulous - as expected with the Holiday Inn
Disliked: Nothing
Ricky Sun, 5 May 2024
Serve the purpose
Liked: Good location on a whole clean but not 100%
Disliked: Toilet did not flush and breakfast was not good at all
Nicola Sun, 5 May 2024
Very good
Liked: clean convenient great size roombig showerGood breakfast polite staff
Disliked: hot rooms
Leanne Sun, 5 May 2024
Very good
Liked: Location. Not too far from arena and shops and bars. Quiet area. Good, clean rooms.
Disliked: Na
Simmons Sun, 5 May 2024
Exceptional
Michelle Sun, 5 May 2024
Highly recommend-5* Great location staff...
Liked: Hotel was excellent from start to finish. Staff were so helpful and accommodating. Got an early checkin which was even better. Food rooms and locations all excellent.
Disliked: Nothing we didn't like or enjoy
Cheryl Sun, 5 May 2024
Really good experience
Liked: Very clean. Staff were great, especially China. Room was comfy, air con was useful. Shower was lovely! Breakfast was fab! All in all, a really good experience
Disliked: Literally the only thing I can pick at is the lack of tv channel options. But I wasn’t there to watch tv, so who cares?!
Elmobehappy Sun, 5 May 2024
Good
Liked: Clean, fresh feeling hotel. Comfy beds. Very friendly front of house staff
Disliked: Having to leave before 8am to avoid road closures! I paid too much, I booked the room ages ago and then noticed a week or so ago the rooms were half what I paid. I get it's supply and demand and last minute bookings can get better deals. Just felt a bit annoyed about it.