Holiday Inn Express Birch Run-Frankenmuth Area

Exceptional

Very good

Exceptional

Great stay, quick check in...

Liked: Lady at front desk was the nicest!
Disliked: Nothing

Handicap accessible room

Liked: Clean room comfortable bed with microwave and fridge. Easy to get in and out and back on the road. Indoor pool looked great although I did not use

Exceptional

Pleasant

Liked: Great location to our venue
Disliked: The room was dirty, the bathroom had hairs on the floor and wall. You could tell the hotel was older and the cleanliness is reflected in this.

It was ok

Liked: Breakfast layout caused a lot of confusion for guests. Large crowd and staff needs more access to cook. They could not keep up with the crowd.
Disliked: Building is old . Repairs that have been made are sub par. Needs more parking. Front desk girl un able to focus on check in.

Passable

Liked: Breakfast and location was nice
Disliked: The room could’ve been more clean